Allison Brasher
Atlanta,GA
Summary
Dynamic and engaging professional with a proven track record at Starbucks, adept at fostering positive customer experiences and enhancing brand loyalty. Excelled in team collaboration and efficient cash handling, significantly contributing to workplace productivity and customer satisfaction. Skilled in creating welcoming environments and managing high-volume periods with a friendly and outgoing demeanor.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
05.2023 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Server
Flower Child
08.2022 - 02.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Front Desk Receptionist
Massage Envy
04.2022 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Cafe Associate
Clean Eatz Cafe
08.2021 - 12.2021
- Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
Brand Ambassador
Forever 21
04.2021 - 08.2021
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Education
No Degree - Nursing
Georgia State University
Atlanta, GAMusic Production Certificate - Music And Audio Production
Atlanta Institute of Music And Media
Atlanta, GA09.2024
Skills
Friendly and outgoing
Team Player
Cash Handling
Opening and closing duties
Excellent memory
Timeline
Barista
Starbucks
05.2023 - 12.2023
Server
Flower Child
08.2022 - 02.2023
Front Desk Receptionist
Massage Envy
04.2022 - 08.2022
Cafe Associate
Clean Eatz Cafe
08.2021 - 12.2021
Brand Ambassador
Forever 21
04.2021 - 08.2021
No Degree - Nursing
Georgia State University
Music Production Certificate - Music And Audio Production
Atlanta Institute of Music And Media