Allison Braud
Walker,LA
Summary
To obtain a position in a professional atmosphere where I can learn and advance.
Overview
20
20
years of professional experience
Work History
Office Manager
Diversion Water Company
Prairieville, LA
09.2022 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Reduced overhead costs significantly by switching to postcard billing to customers.
- Maintain office systems and supervising staff.
- Prepare and send customers' monthly billing statements via postcard and e-mail.
- Follow regulations for protection, retrieval, transfer and disposal of records.
- Organize and maintaining office operations and procedures.
- Schedule customer disconnections for non payments and reconnecting once bill has been paid.
- Still perform the same duties as needed for billing clerk position.
Receptionist/Billing Clerk
Diversion Water Company
01.2018 - 09.2022
- Answer incoming customer calls and return customer calls.
- Post all checks and credit cards in CUSI billing software to customer accounts.
- Scan work orders to the field crew for customer issues, schedule Locates to be done by Louisiana One Call.
- Assist in monthly billing process, mail bills to customers
- Set up new service accounts for customers.
Bus Driver
Ascension Parish School Board
08.2014 - 01.2018
- Transport children to and from school daily in a safe manner.
- Kept bus interiors clean and tidy to provide comfortable student environment.
- Completed pre- and post-trip bus inspections for safe bus operation.
Food Service Tech
Ascension Parish School Board
08.2008 - 08.2014
- Prepared and served food according to pre-established recipes and schedules.
- Operate kitchen equipment.
- Collect Breakfast and lunch money.
- Provided courtesy and prompt service to all internal and external customers including students, parents, and co-workers.
- Assisted with stocking items in the store room, refrigerator, and freezer as needed.
Insurance Clerk
Alliance Therapy Services
05.2005 - 07.2008
- Answer multi-line phone system.
- Scheduled appointments for OT, PT, and massage therapy.
- Entered new patients.
- Enter Daily charges.
- Scheduled patient appointments.
- Posted all insurance and private payments into PTOS system.
- Made collection calls.
- Filed all insurance claims electronically.
- Performed other duties as required.
Receptionist/Billing Clerk
Dr. Linda Stewart MD
07.2004 - 05.2005
- Schedule patient appointments
- Answer multi-line phone system
- Enter daily charges and co-pays
- Filed patient charts
- Entered new patient charts
- Verified insurance for patient visits
- Performed other duties as required
Education
Graduate - college preparatory curriculum
Simmesport High School
05-1986
Skills
- Insurance & Billing
- Adaptability
- Quick Learner
- Computer Literacy
- Internet Savvy
- Interpersonal Skills
- Teamwork
- Loyalty
- Discretion
- Microsoft Word
- Microsoft Excel
- Customer service
References
Available upon request
Timeline
Office Manager
Diversion Water Company
09.2022 - Current
Receptionist/Billing Clerk
Diversion Water Company
01.2018 - 09.2022
Bus Driver
Ascension Parish School Board
08.2014 - 01.2018
Food Service Tech
Ascension Parish School Board
08.2008 - 08.2014
Insurance Clerk
Alliance Therapy Services
05.2005 - 07.2008
Receptionist/Billing Clerk
Dr. Linda Stewart MD
07.2004 - 05.2005
Graduate - college preparatory curriculum
Simmesport High School