Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Allison Braud

Walker,LA

Summary

To obtain a position in a professional atmosphere where I can learn and advance.

Overview

20
20
years of professional experience

Work History

Office Manager

Diversion Water Company
09.2022 - Current
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Reduced overhead costs significantly by switching to postcard billing to customers.
  • Maintain office systems and supervising staff.
  • Prepare and send customers' monthly billing statements via postcard and e-mail.
  • Follow regulations for protection, retrieval, transfer and disposal of records.
  • Organize and maintaining office operations and procedures.
  • Schedule customer disconnections for non payments and reconnecting once bill has been paid.
  • Still perform the same duties as needed for billing clerk position.

Receptionist/Billing Clerk

Diversion Water Company
01.2018 - 09.2022
  • Answer incoming customer calls and return customer calls.
  • Post all checks and credit cards in CUSI billing software to customer accounts.
  • Scan work orders to the field crew for customer issues, schedule Locates to be done by Louisiana One Call.
  • Assist in monthly billing process, mail bills to customers
  • Set up new service accounts for customers.

Bus Driver

Ascension Parish School Board
08.2014 - 01.2018
  • Transport children to and from school daily in a safe manner.
  • Kept bus interiors clean and tidy to provide comfortable student environment.
  • Completed pre- and post-trip bus inspections for safe bus operation.

Food Service Tech

Ascension Parish School Board
08.2008 - 08.2014
  • Prepared and served food according to pre-established recipes and schedules.
  • Operate kitchen equipment.
  • Collect Breakfast and lunch money.
  • Provided courtesy and prompt service to all internal and external customers including students, parents, and co-workers.
  • Assisted with stocking items in the store room, refrigerator, and freezer as needed.

Insurance Clerk

Alliance Therapy Services
05.2005 - 07.2008
  • Answer multi-line phone system.
  • Scheduled appointments for OT, PT, and massage therapy.
  • Entered new patients.
  • Enter Daily charges.
  • Scheduled patient appointments.
  • Posted all insurance and private payments into PTOS system.
  • Made collection calls.
  • Filed all insurance claims electronically.
  • Performed other duties as required.

Receptionist/Billing Clerk

Dr. Linda Stewart MD
07.2004 - 05.2005
  • Schedule patient appointments
  • Answer multi-line phone system
  • Enter daily charges and co-pays
  • Filed patient charts
  • Entered new patient charts
  • Verified insurance for patient visits
  • Performed other duties as required

Education

Graduate - college preparatory curriculum

Simmesport High School
05-1986

Skills

  • Insurance & Billing
  • Adaptability
  • Quick Learner
  • Computer Literacy
  • Internet Savvy
  • Interpersonal Skills
  • Teamwork
  • Loyalty
  • Discretion
  • Microsoft Word
  • Microsoft Excel
  • Customer service

References

Available upon request

Timeline

Office Manager

Diversion Water Company
09.2022 - Current

Receptionist/Billing Clerk

Diversion Water Company
01.2018 - 09.2022

Bus Driver

Ascension Parish School Board
08.2014 - 01.2018

Food Service Tech

Ascension Parish School Board
08.2008 - 08.2014

Insurance Clerk

Alliance Therapy Services
05.2005 - 07.2008

Receptionist/Billing Clerk

Dr. Linda Stewart MD
07.2004 - 05.2005

Graduate - college preparatory curriculum

Simmesport High School

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Allison Braud