Allison Bravi
San Antonio,TX
Summary
Eager medical practice manager, with a patient-focused approach to healthcare, excelling in process optimization, team motivation and patient satisfaction. Skilled in billing, understanding of ENT-specific procedures/terminology, and staff recruitment/management. I foster a collaborative work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Manager
Health 210 Primary Care
04.2024 - Current
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations/patient satisfaction.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Addressed and remedied all patient or team member concerns.
- Oversaw office inventory/ordering of supplies
- Established team priorities, maintained schedules and monitored performance.
- Created and implemented organizational policies and procedures.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Consulted with healthcare professionals on business decisions.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Lead Medical Scribe
Christus Health
02.2023 - 03.2024
- Accompanied physicians through day in fast-paced environments.
- Charted patient encounters by recording information such as diagnosis, treatment plan, and prescriptions.
- Used Athena/Epic to input information into computerized patient record system.
- Maintained accurate and complete medical records to comply with regulations and standards.
Delivery Courier
Uber Eats
01.2022 - 02.2023
- Operated vehicle safely in highly congested areas with no traffic violations.
- Contacted customers to confirm delivery details and locations.
- Verified package information to check for accuracy and completeness.
Remote Medical Scribe
AQuity Solutions
12.2020 - 01.2022
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Used Epic (EMR) to input information into computerized patient record.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
Education
Bachelor of Arts - Healthcare Administration
The University of Texas At San Antonio
San Antonio, TX12-2026
High School Diploma -
Smithson Valley High School
Spring Branch, TX06-2017
Skills
- Billing accuracy assurance
- Process optimization
- Inventory management
- Staff recruitment and timecard oversight
- Patient intake management
- Cash reconciliation
- Experience with Epic and Athena EMR systems
- Payroll management
- Clinic/staff Scheduling
- Human resources
- Practice marketing
- Medical terminology
Certification
CPR, BLS
Timeline
Office Manager
Health 210 Primary Care
04.2024 - Current
Lead Medical Scribe
Christus Health
02.2023 - 03.2024
Delivery Courier
Uber Eats
01.2022 - 02.2023
Remote Medical Scribe
AQuity Solutions
12.2020 - 01.2022
Bachelor of Arts - Healthcare Administration
The University of Texas At San Antonio
High School Diploma -
Smithson Valley High School
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