Summary
Overview
Work History
Education
Skills
Timeline
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Allison Bristol

Cook
Burlington,NJ

Summary

Dynamic culinary professional with a proven track record at OFNS, excelling in high-volume meal preparation and kitchen organization. Expert in food handling and sanitation practices, ensuring compliance with health regulations. Recognized for exceptional customer service and strong multitasking abilities, delivering beautifully presented dishes under pressure.

Overview

25
25
years of professional experience

Work History

SLA/Cook in Charge

OFNS
09.2014 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing mu orders simultaneously without sacrificing quality or pre
  • Demonstrated strong multitasking skills, managing multiple employees simultaneously without sacrificing quality or presentation.

Assistant Supervisor

Church's Chicken
12.2012 - 03.2014
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Submitted documentation and reports to upper management.
  • Worked with management team to implement proper division of responsibilities.
  • Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
  • Coordinated with day shift supervisor to balance staffing as workloads changed.
  • Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Supported Supervisor by preparing production reports and collating quality documentation.

Shift Leader

Kfc Chicken
09.2010 - 11.2012
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Customer Service Representative

Qik Serve
08.2000 - 08.2010
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Fostered positive customer service culture within team which led to higher customer satisfaction rates.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered prompt service to prioritize customer needs.

Education

GED -

New Jersey DOE
Jersey City, NJ
02-2025

High School Diploma -

North Ruimveldt Secondary School
Georgetown Guyana SA.
06-2000

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Cooking techniques
  • Knife skills
  • Sanitation
  • Supply restocking
  • Hospitality and service industry background
  • Food presentation
  • Kitchen equipment operation and maintenance
  • Sanitation practices
  • Portion control
  • Food handler certification
  • Hospitality service expertise
  • Order verification
  • Beautiful presentation of food
  • Ingredients measuring
  • Nutrition awareness
  • Food spoilage prevention
  • Menu planning
  • Event catering
  • Problem-solving
  • Time management
  • Food storage
  • Inventory management
  • Stock management
  • Temperature control
  • High volume production capability
  • Recipe-based cooking
  • Order prioritization
  • Kitchen sanitation management
  • Teamwork and collaboration

Timeline

SLA/Cook in Charge

OFNS
09.2014 - Current

Assistant Supervisor

Church's Chicken
12.2012 - 03.2014

Shift Leader

Kfc Chicken
09.2010 - 11.2012

Customer Service Representative

Qik Serve
08.2000 - 08.2010

GED -

New Jersey DOE

High School Diploma -

North Ruimveldt Secondary School

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