Allison Brown
South Jordan,UT
Overview
9
9
years of professional experience
Work History
Special Products Anaylst
Merrick Bank
06.2022 - Current
- Evaluated customer requests for new Corporate Cards, credit line increases/decreases or any additional needs.
- Maintained documentation related to report activities for Corporate Cards and Employees with Accounts.
- Participated in ongoing training to enhance own job skills and knowledge.
- Helped developed departmental procedures and guides.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Personal Loan Analyst
Merrick Bank
03.2022 - 06.2022
- Determined whether or not loans met all necessary criteria prior to approving them.
- Participated in ongoing training sessions designed to stay abreast of changing regulations in the industry.
- Created logs to document testing for Lucky Orange Chat for defects and improvements.
Personal Loan Processor
Merrick Bank
03.2021 - 03.2022
- Processed loan applications, including verifying customer information, preparing documents and ordering third-party services.
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Reviewed and analyzed customer applications for fraud risk and suspicious activities.
- Utilized strong customer service skills to effectively communicate with customers regarding their loan applications.
Clerical
FedEx Freight
11.2014 - 03.2021
- Worked with coworkers to complete tasks.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Managed and coordinated multiple projects while ensuring timely completion.
- Identified ways to improve efficiency in operations and implemented process changes.
- Proficiently used computer systems for data entry, tracking and managing of driver information.
- Ensured compliance with OS&D regulations for hazardous materials handling.
- Prepared detailed reports on issues related to overages, damaged or missing items.
- Resolved any disputes that arose between customers over incorrect orders or late delivers.
Education
Cosmetology/Barbering License - Cosmetology/Barbering
Taylor Andrews Academy of Hair Design
West Jordan, UT05.2013
High School Diploma -
Valley High School
South Jordan06.2009
Skills
- Communication-oral and written
- Organized
- Attention to detail
- Time management
- Problem solver
- Microsoft Office and Excel Proficiency
- Ability to adapt to change quickly
- Ability to work with limited supervision
Timeline
Special Products Anaylst
Merrick Bank
06.2022 - Current
Personal Loan Analyst
Merrick Bank
03.2022 - 06.2022
Personal Loan Processor
Merrick Bank
03.2021 - 03.2022
Clerical
FedEx Freight
11.2014 - 03.2021
Cosmetology/Barbering License - Cosmetology/Barbering
Taylor Andrews Academy of Hair Design
High School Diploma -
Valley High School