Allison Brown
Bixby
Summary
Adaptable and quick to grasp new concepts, with a dedication to efficient information retention. Demonstrates a history of excellence in various endeavors and a commitment to fostering growth and development in both individual and team settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Graduate Assistant
Concordia University Chicago
River Forest
08.2024 - 08.2025
- Served as the first point of contact for students who were struggling in courses or needed additional help, by promoting communication among undergraduate students, their current professors, and professional staff members.
- Supported the Director of Academic Support in recruiting, training, and orienting student tutors and office assistants.
- Managed and updated student worker schedules.
- Served as the initial point of contact for students visiting CULearn, assisting them with scheduling tutoring, and writing support appointments.
- I supported both the Director of Academic Support and the Associate Dean of Students, Academic Resources, with additional projects and duties as assigned.
- Maintained awareness of the various resources on campus for supporting students academically and personally.
- Facilitated communication between students and faculty members.
- Organized schedules and appointments for faculty meetings.
- Collaborated weekly with faculty to assist in determining ways to help students who continuously struggled.
- Managed multiple tasks simultaneously while meeting deadlines under pressure.
Store Consultant
LA Tan
Lemont
03.2024 - 01.2026
- Managed high-volume check-ins, phone calls, and appointment scheduling with accuracy and efficiency.
- Served as the first point of contact for clients and guests, providing a professional and welcoming experience.
- Handled payments, memberships, and account updates while maintaining confidentiality and accuracy.
- Coordinated communication between clients, trainers, staff, and management.
- Demonstrated strong multitasking and time-management skills during peak hours.
- Promoted services, programs, and special offers to clients, supporting overall business growth.
Marketing Intern
Massage Envy Corporate/ Celsius Medspa
St Louis
05.2023 - 12.2024
- Assisted in creating marketing materials for promotional campaigns.
- Conducted market research to identify customer preferences and trends.
- Supported social media management by scheduling posts and engaging with audiences.
- Collaborated with the design team to develop visual content for advertisements.
- Created and executed social media strategies to increase customer engagement.
- Developed content and promotional materials for various campaigns.
- Analyzed market trends to identify potential opportunities.
Nanny
Madison LoDolce
Lockport
09.2025 - Current
- Developed engaging educational activities to promote children's learning and creativity.
- Provided daily care and supervision for children in a safe environment.
- Communicated regularly with parents about children's progress and daily routines.
- Managed schedules, including meals, naps, and extracurricular activities effectively.
- Maintained a clean, organized space for learning, play, and rest activities.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Transported children to school, extracurricular activities, and appointments when needed.
Learning Center Tutor
Concordia University Learning Center
River Forest
08.2022 - 12.2023
- Assist students with scheduling tutoring service.
- Clean facilities.
- Light clerical work.
- Monitor phone calls.
- Provided one-on-one tutoring sessions to enhance student understanding of course material.
- Mentored new tutors on best practices for effective teaching techniques.
- Encouraged students to ask questions about topics they did not understand.
Front Desk Attendant
Concordia University Chicago
River Forest
09.2021 - 12.2023
- Greeted visitors and students, providing excellent customer service and assistance.
- Managed phone inquiries, addressing concerns and directing calls appropriately.
- Coordinated appointment scheduling for faculty and staff meetings efficiently.
- Provided information about university programs, services, and resources to guests.
Volunteer
Team Activities For Special Kids (TASK)
St. Louis
06.2016 - 05.2019
- Encouraged athletes to participate in sports activities.
- Always supervised athlete assigned to me.
- Encouraged participation and team cooperation.
- Provided for the general welfare, health, and safety of all athletes.
Education
Master of Arts - Sports Leadership
Concordia University Chicago
River Forest, IL04-2026
BACHELOR OF ARTS (B.A) - MARKETING
Concordia University Chicago
River Forest, IL05.2024
Skills
- Effective communication
- Team collaboration
- Schedule management
- Time management
- Customer service
- Administrative assistance
- Faculty liaison
- Academic support
- Problem solving
- Adaptability
- Organization
- Attention to detail
Certification
CPR Certified
Volunteer Experience
Volunteer, Team Activities For Special Kids (TASK), St. Louis, St. Louis, MO, 06/01/16, 05/01/19, Encouraged athletes to participate in sports activities., Always supervised athlete assigned to me., Encouraged participation and team cooperation., Provided for the general welfare, health, and safety of all athletes.
Awards
- NACC Freshman of the Year Award
- Nerinx Hall Basketball MVP (both offense and defense)
- Named to Concordia Women's Soccer Leadership Council
- Nerinx High School Varsity Basketball Captain
- Cross Country State Qualifier
- Nerinx High School Soccer Spirit and Hustle Award
- Concordia University Newcomer of the Year Award
- Concordia University Most Valuable Player Award
- NACC All-Academic Team (two years)
- Concordia University Soccer Team Captain 2021-2024
- NACC All-Conference 2024
Accomplishments
Graduated Cum Laude
References
References available upon request.
Timeline
Nanny
Madison LoDolce
09.2025 - Current
Graduate Assistant
Concordia University Chicago
08.2024 - 08.2025
Store Consultant
LA Tan
03.2024 - 01.2026
Marketing Intern
Massage Envy Corporate/ Celsius Medspa
05.2023 - 12.2024
Learning Center Tutor
Concordia University Learning Center
08.2022 - 12.2023
Front Desk Attendant
Concordia University Chicago
09.2021 - 12.2023
Volunteer
Team Activities For Special Kids (TASK)
06.2016 - 05.2019
Master of Arts - Sports Leadership
Concordia University Chicago
BACHELOR OF ARTS (B.A) - MARKETING
Concordia University Chicago