Summary
Overview
Work History
Education
Skills
Timeline
Server

Allison Brutger

Kimball,US

Summary

Proven Server and Front Desk Associate with a robust work ethic and exceptional customer service skills, demonstrated at Cozy's Lakeside Bar and Grill. Excelled in guest engagement and sales techniques, significantly enhancing customer satisfaction and promoting repeat business. Mastered cash handling and relationship management, ensuring smooth operations and positive experiences.

Overview

3
3
years of professional experience

Work History

Server

Bar 209
08.2024 - Current
  • Worked closely with other staff members to ensure smooth operation of the business.
  • Used good communication skills to reduce guest dissatisfaction.
  • Jotted down customer orders and promptly delivered food and drinks.
  • Delivered customer checks and securely processed credit card or cash payments.

Front Desk Associate

Powder Ridge
11.2022 - Current
  • Answered phone professionally and courteously and used proper phone greeting techniques.
  • Evaluated negative situations and took alternate courses of action to avoid conflict.
  • Checked in customers in a timely manner to ensure an amazing experience.

Server

Cozy's Lakeside Bar and Grill
06.2022 - Current
  • Assisted with training of new staff members.
  • Organized efficient work environment.
  • Encouraged guests to buy additional items such as appetizers, drinks, and desserts.

Education

Associate of Science - Microbiology

St. Cloud Technical And Community College
St. Cloud, MN
05-2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Safe Food Handling
  • Sales Techniques
  • Relationship Management

Timeline

Server

Bar 209
08.2024 - Current

Front Desk Associate

Powder Ridge
11.2022 - Current

Server

Cozy's Lakeside Bar and Grill
06.2022 - Current

Associate of Science - Microbiology

St. Cloud Technical And Community College

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