Ambitious individual seeking an opportunity to excell in a professional manner. Detail oriented with high ability to multitask. Proficient in scheduling and time management. Adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings working with little to no oversight.
Overview
18
18
years of professional experience
Work History
Hair Stylist/Salon Manager
Turning Heads Salon and Spa
New Egypt, NJ
05.2015 - Current
Generated an exclusive scheduling program for salon operations by streamlining data access and boosting staff organization and productivity.
Skillfully input data entry such as salon inventory, color formulas, and specific client information into a software program, enhancing accessibility and precise record-keeping.
Effortlessly maneuvered answering phone calls to schedule future client bookings while simultaneously adhering to real time appointment obligations.
Meticulously managed a seamless appointment book, often coordinating multiple clients at one time, guaranteeing punctuality for all appointments while adhering to schedule.
Managed other stylists appointment books to solidify that proper scheduling times were being executed.
Established extensive personal and professional connections across diverse personalities.
Effectively handling weekly product orders, ensuring precise inventory and optimizing space allocation in an organized fashion.
Hair Stylist
Hair Cuttery
Hamilton, NJ
12.2011 - 05.2015
Cultivated strong value-added relationships with clients by delivering exceptional service and product knowledge to drive earnings.
Evaluated client's hair and physical features to determine style and cut plans.
Successfully booked appointments to allow sufficient time for all services requested.
Maintained updated knowledge of industry products and chemical composition structure and properties.
Managed phone calls, scheduling or redirecting the calls as necessary.
Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
Account Management Executive Team Manager
Lex Marketing Group
Jacksonville, FL
02.2006 - 05.2010
Business to business sales providing AT&T phone service, DSL, and upgrades to private business owners.
Proficient use of Microsoft Word, Excel, and Power Point.
Managed the scheduling and coordination of high volume meetings and appointments via email and phone, ensuring all parties involved were notified in a timely manner and prepared for successful outcomes.
Conducted regular meetings with the executive team to review progress, discuss challenges, and brainstorm solutions.
Offered invaluable leadership, guidance, and mentorship to newly hired employees, guaranteeing seamless integration and fostering a skilled workforce for enhanced operation efficiency.
Managed a team of up to 10 Executive Account Representatives.
Assessed, optimized, and elevated operations to target current and expected demands.
Spearheaded sales strategy sessions during daily staff meetings and encouraged collaboration among team members, improving business performance.
Orchestrated the recruitment and training of new hires; overseeing 10 staff additions, evaluating all performances, and nuturing a cohesive team dynamic, leading to a notable 25% boost in overall productivity.
Skills
Time management
Multitasking
Prioritization
Critical thinking
Completing tasks efficiently
Adaptable
Data entry
Professional communication skills
Problem resolution
Proper and adequate execution of scheduling
Organization
Proficient in Microsoft Word, Excel, and Power Point