Allison Bueno-Hoefferle
Rib Lake,WI
Summary
Results-driven professional with strong sales expertise and training capabilities. Known for improving team productivity and fostering a positive work environment to enhance overall customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Crew Member
Arby's Restaurant
Medford, WI
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Improved team morale, leading to increased productivity and reduced turnover.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Supported training of new crew members, leading to more efficient onboarding process.
Crew Member
Hardees Resturamt
Medford, WI
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Crew Member
McDonald's
Medford, WI
01.2020 - Current
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment and maintained food safety standards.
- Trained new crew members on operational procedures and customer interaction.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Rib Lake School District
Rib Lake, WISkills
- Problem-solving
- Clear communication
- Attention to detail
- Customer engagement
- Taking orders
- Interactive communication skills
- Basic math
- Verbal and written communication
- Complex Problem-solving
- Telephone etiquette
- Positive company representation
- Sales expertise
Languages
Spanish
Limited Working
Timeline
Crew Member
McDonald's
01.2020 - Current
Crew Member
Arby's Restaurant
Crew Member
Hardees Resturamt
High School Diploma -
Rib Lake School District