Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Allison Burch

Brooklyn,NY

Summary

Seasoned hospitality professional with extensive experience in bar management and craft beverage service. Skilled in building efficient operations, leading teams, and driving customer loyalty in high-volume settings. Eager to apply a strong operational background to a new challenge in the NYC market.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Taproom Manager & Food Truck Coordinator

First Magnitude Brewing
05.2023 - 07.2025
  • Managed daily operations for a high-volume craft brewery taproom.
  • Scheduled and coordinated a team of 10 bartenders.
  • Orchestrated logistics and scheduling for a rotating roster of 30+ food truck vendors.
  • Managed inventory and ordering for beer, wine, and non-alcoholic beverages.


Bartender

Aero Plains Brewing
10.2018 - 12.2019
  • Provided expert service in a fast-paced craft brewery, educating guests on beer styles and guiding selections.
  • Fostered a strong base of regular patrons through attentive service and deep product knowledge.
  • Maintained operational efficiency during peak service, ensuring timely order fulfillment and a clean workspace.
  • Supported back-of-house operations by assisting on the canning line.

Scheduling Manager / Bartender

Black Cloister Brewing
04.2017 - 06.2018
  • Managed all front-of-house staff scheduling for a team of [Number] employees, ensuring optimal coverage for all business hours.
  • Addressed and resolved scheduling conflicts and last-minute changes to maintain seamless operations.
  • Delivered attentive customer service while proficiently managing POS transactions and cash handling.
  • Acted as a first point of contact for guest concerns, resolving issues effectively to ensure satisfaction.

Bartender

Royal Bar and Grill
04.2015 - 06.2018
  • Built foundational bartending skills in a high-volume bar and grill, mastering classic cocktail preparation and service.
  • Provided efficient, friendly service to a diverse clientele, contributing to a lively and welcoming atmosphere.
  • Developed strong teamwork skills by coordinating closely with service and kitchen staff to ensure order accuracy and timing.

Education

MFA - Ceramics

University of Florida
Gainesville, FL
05.2023

Post-Baccalaureate - undefined

Wichita State University
Wichita, KS
12.2019

3D Studies - Ceramics

Bowling Green State University
Bowling Green, OH
05.2016

Skills

  • Operations Management: Staff scheduling, hiring and training new staff, vendor coordination, inventory management, and POS proficiency
  • Beverage Knowledge: Expert-level understanding of craft beer and cocktail ingredients, preparation, and service
  • Guest Service: Conflict resolution, customer education, and creating an engaging, welcoming environment
  • Bar Efficiency: High-volume service expertise, workflow optimization, and rapid adaptability

Certification

Certified Beer Server

Timeline

Assistant Taproom Manager & Food Truck Coordinator

First Magnitude Brewing
05.2023 - 07.2025

Bartender

Aero Plains Brewing
10.2018 - 12.2019

Scheduling Manager / Bartender

Black Cloister Brewing
04.2017 - 06.2018

Bartender

Royal Bar and Grill
04.2015 - 06.2018

Post-Baccalaureate - undefined

Wichita State University

3D Studies - Ceramics

Bowling Green State University

MFA - Ceramics

University of Florida

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