Allison Cameron
Hurlburt Field ,FL
Summary
Dedicated and adaptable professional with over a decade of experience in program analysis, team leadership, client support and networking. Demonstrated expertise in developing and implementing strategic initiatives that enhance operational efficiency and team performance. Proven ability to lead cross-functional teams, manage complex projects, and drive continuous improvement.
Overview
12
12
years of professional experience
Work History
Key Support Program Liaison
USAF
England, UK
10.2020 - 11.2024
- Supported family members seeking employment by sharing information on job opportunities and career resources within the local area.
- Assisted newly relocated families in acclimating to local community, offering guidance on housing, schooling, and local services.
- Participated in training sessions to stay informed about available resources and best practices in family support.
Senior Program Analyst
National Flight Academy
Pensacola, FL
02.2015 - 01.2020
- Led a team of 80 employees, fostering a culture of accountability and continuous improvement, resulting in a 25% increase in team productivity.
- Developed and implemented a comprehensive onboarding program, reducing new hire training time by 30% and accelerating time-to-productivity.
- Managed payroll, attendance, and expense tracking systems, ensuring accuracy and compliance with organizational policies.
- Spearheaded the creation of targeted advertising campaigns across multiple social media platforms, increasing program enrollment by 20%.
- Collaborated with major partners, including Delta Airlines, to enhance client relations and streamline communication processes.
- Conducted regular program evaluations, utilizing data analytics to identify areas for improvement and implement corrective actions.
Server
Chilis Resturant
Pace, FL
03.2013 - 04.2015
- Provided attentive customer service in a fast-paced dining environment, consistently meeting performance targets.
- Upsold menu items and daily specials, contributing to a 15% increase in average check size.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and maintaining customer loyalty.
- Participated in team meetings to discuss service improvements and new offerings, fostering a collaborative work environment.
Education
Bachelors Of Arts - International Studies
UWF
Pensacola, FL2019
Skills
Job placement
Career counseling
Team management
Data analysis
Strategic planning
Community outreach
Time management
Relationship building
Effective communication
Customer service
Problem solving
Conflict resolution
Timeline
Key Support Program Liaison
USAF
10.2020 - 11.2024
Senior Program Analyst
National Flight Academy
02.2015 - 01.2020
Server
Chilis Resturant
03.2013 - 04.2015
Bachelors Of Arts - International Studies
UWF