Summary

Overview

Work History

Education

Skills

Timeline

Allison Carlisle

Tamworth,NH

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

9

9

years of professional experience

Work History

Shift Supervisor

Starbucks

11.2015 - Current

Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Helped store management meet standards of service and quality in daily operations.
Enforced company policies and regulations with employees.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Delivered successful training to more than 16 employees during tenure, educating on successful work processes and productivity strategies.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Troubleshot equipment to reduce service calls and downtime.

Education

High School Diploma -

South Portland High School

South Portland, ME

06.1996

Skills

Employee Training
Workplace Safety
Staff Management
Customer-Oriented
Training and mentoring
Cash handling expertise
Team Leadership

Problem-Solving
Decision-making capabilities
Inventory Counts
POS System Operation
Customer Service
Active Listening

Timeline

Shift Supervisor

Starbucks

11.2015 - Current

High School Diploma -

South Portland High School