Office Manager
Caring Moments Home Healthcare
01.2019 - Current
Allison Carson
Restaurant Owner/Office Manager
Saint Louis,MO
Timeline
Owner
AAA Fish House
10.2001 - 01.2024
High School Diploma -
Sumner High School
09.1983 - 06.1987
Work History
Office Manager
Caring Moments Home Healthcare
Saint Louis, MO.
01.2019 - Current
- Managed day-to-day business operations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Owner
AAA Fish House
Saint Louis, MO.
10.2001 - 01.2024
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Provided professional services and support in a dynamic work environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Education
High School Diploma -
Sumner High School
St Louis, MO 09.1983 - 06.1987
Summary
Energetic Patient Care Coordinator, dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions.
Skills
- Outbound Calling
- Appointment Confirmation
- Office Supplies and Inventory
- Investigate Complaints
- Patient Care and Monitoring
- Strategic Networking
- Multitasking Abilities
- Explaining Patient Benefits
- Medical Filing
- Organizational Skills
- Patient Assessments
- Insurance Verification
- Administrative Supervision
- Multi-Line Telephone Systems
- Critical Thinking Skills
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