Allison Carss
Petaluma,CA
Summary
Dynamic professional with extensive experience in project coordination and operations management at Bezos Academy. Consistently surpassed partnership goals by over 100%, optimizing recruitment processes and executing high-impact events. Proficient in software deployment and SOP development, enhancing operational efficiency and candidate engagement. Committed to leveraging expertise to drive organizational success through innovative solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Partnership Development Coordinator
Bezos Academy
Petaluma, United States
05.2023 - Current
- Project-managed preschool partnerships, overseeing site evaluations, legal negotiations, design approvals, and lease signings, surpassing 2024 goals with 15 leases signed (100%+ target achievement)
- Collaborated across teams, including Security, Legal, Education, Operations, and Design to streamline project pipelines and enhance cross-functional alignment
- Developed and implemented Standard Operating Procedures (SOPs), playbooks, and project timelines using tools like HubSpot CRM, Smartsheet, and Asana
- Served as a subject matter expert for systems management, enhancing efficiency and scalability for partnerships and design teams
Senior Talent Acquisition Program Manager
Bezos Academy
Larkspur, United States
12.2021 - 04.2023
- Directed the selection, negotiation, and implementation of talent acquisition software, including Greenhouse ATS, Willo, Paradox, and RefNow, improving hiring efficiency and candidate experience
- Pioneered a new background check system, achieving over $1M in cost savings within three years
- Successfully recruited 200+ educators in five months, executing high-volume hiring operations strategies such as one way video interviews, interview blitz weeks and weekly offer days
- Developed SOPs and policies to optimize recruitment workflows, ensuring data integrity and alignment with organizational goals
Talent Acquisition Specialist
Bezos Academy
Larkspur, United States
06.2020 - 12.2021
- Managed applicant tracking system (ATS) data and coordinated thousands of interviews for diverse roles, ensuring seamless candidate experiences
- Supported strategic planning for school-based hires and aligned executive calendars to streamline interview processes
- Conducted phone screens for mid-to-senior-level positions, including leadership roles like Head of School, contributing to strategic talent pipeline development
Recruiting Coordinator
Envoy
San Francisco, California
02.2019 - 06.2020
- Supported the talent team during rapid scaling, coordinating over 600 candidates quarterly and leading onboarding presentations
- Enhanced operational efficiency by establishing robust talent operations processes and collaborating with cross-functional teams
Office Manager, Global People Operations
AppDirect
San Francisco, California
08.2017 - 02.2019
- Managed new hire orientation and facilities for U.S.-based offices, driving employee engagement through seamless experiences
- Executed high-profile events, including Prime Minister Justin Trudeau's visit, global sales kickoffs, and monthly team-building initiatives
- Spearheaded company-wide employee experience projects, such as the Global Day of Service and President's Club incentive trips
Special Events Manager
Alzheimer's Association
San Jose, CA
03.2015 - 08.2017
- Managed the San Francisco Walk to End Alzheimer's
- Exceeded $1.3M annual revenue targets for the San Francisco Walk to End Alzheimer's, achieving 'Elite Event' status as a top 1% performer
- Secured $2.5M in individual and corporate contributions, enhancing event visibility and donor engagement
Community Manager, Relay for Life
American Cancer Society
Campbell, CA
03.2013 - 03.2015
- Directed fundraising events, meeting $250K annual revenue targets through volunteer engagement and corporate partnerships
Executive Assistant to the Dean of Students
Notre Dame de Namur University
Belmont, CA
07.2011 - 03.2013
- Managing the Dean's schedule, including coordinating meetings, appointments, and travel arrangements
- Preparing agendas, presentations, and reports for meetings
- Handling correspondence on behalf of the Dean, including emails, letters, and memos
- Monitoring budgets for student affairs initiatives and events, preparing expense reports, and ensuring compliance with financial policies
- Processing invoices, purchase orders, and reimbursements
- Serving as the first point of contact for students visiting the Dean's office, addressing inquiries, and directing them to appropriate resources
- Maintaining confidentiality while assisting with sensitive student matters, such as grievances or disciplinary processes
- Maintaining student records, departmental files, and confidential documents in compliance with institutional policies
- Compiling data and creating reports to support the Dean's decision-making
Administrative Assistant, Graduate College of Education
San Francisco State University
07.2009 - 04.2011
- Member of the Dean of Education's staff, managing student data, newsletters, and the program website
- Developed online course content, coordinated student events (orientations, retreats, graduations), and recruitment strategies for doctoral students
- Oversaw two international exchange programs in Guangzhou, China, and served as registration coordinator for the Graduate College of Education
Education
Master of Arts - Education
San Francisco State University
San Francisco05-2011
Bachelor of Arts - Journalism
San Francisco State University
San Francisco05-2008
Skills
- Project or program coordination
- Writing (process documents, SOPs)
- Experience in Software Deployment
- Operations management
- Prospect research
- Event planning
- Onboarding processes
- Salary and benefits negotiations
- Recruitment
Websites
Certification
- HR and Digital Transformation
- Working with Prehire Assessments
- Introduction to the SHRM-CP Certification Exam
Publications
An Online Orientation on a Social Networking Tool, Allison Carss
Awards
Paul Harris Fellow Award
References
References available upon request.
Timeline
Partnership Development Coordinator
Bezos Academy
05.2023 - Current
Senior Talent Acquisition Program Manager
Bezos Academy
12.2021 - 04.2023
Talent Acquisition Specialist
Bezos Academy
06.2020 - 12.2021
Recruiting Coordinator
Envoy
02.2019 - 06.2020
Office Manager, Global People Operations
AppDirect
08.2017 - 02.2019
Special Events Manager
Alzheimer's Association
03.2015 - 08.2017
Community Manager, Relay for Life
American Cancer Society
03.2013 - 03.2015
Executive Assistant to the Dean of Students
Notre Dame de Namur University
07.2011 - 03.2013
Administrative Assistant, Graduate College of Education
San Francisco State University
07.2009 - 04.2011
Master of Arts - Education
San Francisco State University
Bachelor of Arts - Journalism
San Francisco State University
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