Allison Cicero
Plymouth,MN
Summary
Results-driven Manufacturing and Quality Assurance Executive with extensive experience in enhancing operational excellence through strategic program management. Recognized for fostering cross-functional collaboration and implementing continuous improvement initiatives that significantly boost organizational performance and employee engagement. Demonstrated ability to lead teams in achieving quality benchmarks while driving cost efficiencies. Committed to leveraging expertise to support organizational growth and innovation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technical Operations Director
Diasorin, Inc.
01.2024 - 02.2025
- Directed staff operations of 70 employees across Critical Raw Materials, Control Manufacture, Technology Transfer, Technical Investigations, and Customer Complaints.
- Attained financial objectives with a $35M budget.
- Ensured strict adherence to ISO 13485:2016, driving successful remediation initiatives.
- Achieved 97% just-in-time delivery by redefining manufacturing organizational processes.
- Created specialized work center to reduce technical investigation time by 115 days.
- Successfully managed key responsibilities for two production OEMs, significantly improving overall delivery performance from 50% to 95%.
- Partnered with PMO to sponsor five international multiple-site projects aimed at creating charters, mitigating risks, and executing as planned.
- Acted as a change management agent for global initiatives.
Site Leader (Director)
Qorvo Biotechnologies, Inc.
09.2021 - 01.2024
- Directed staff operations of 75 employees across Manufacturing, Quality Control, Technical Transfer, Technical Investigations, Process Engineering, Facilities Management, and EH&S.
- Directed an international CDMO project and biological reagent fabrication transfer, boosting production from 1,000 to 27,000 parts each week.
- Guided early-stage business through ISO 13485:2016 certification, including equipment/process validation, and QMS development (work instructions, risk evaluation templates, and establishing Change and CAPA Review Boards).
- Developed comprehensive strategies for minimizing disruption risks in the supply chain.
- Facilitated adoption of LEAN methodologies within the production environment.
Manufacturing Plant Manager (Senior Director)
Siemens Healthineers
10.2018 - 09.2021
- Managed site operations for 150 employees across primary location and offsite ranch.
- Oversaw key performance indicators for finance, essential raw material delivery, quality control, and EH&S.
- Achieved LEAN KPIs, earning acknowledgment across sites.
- Achieved on-schedule shipment for over 4,200 biochemicals across global sites.
- Managed strategic program to complete site shutdown and transfer manufacturing processes.
Technical Operations Senior Manager
Siemens Healthineers
10.2013 - 10.2018
- Led and developed a team of 40 scientists to deliver technical and quality support for manufacturing.
- Structured technical operations into distinct value streams (manufacturing support, efficiency projects, CAPA).
- Conceptualized and advocated Walpole Infectious Disease Robustness Program including 14 initiatives on sustainability, efficiency, and quality.
- Designed an adaptable control system remediation model, contributing to improved operational outcomes.
- Underwent an intensive 2-year training course, refining executive capabilities and achieving recognition with a leading digital imaging project.
- Participated in Change, CAPA, and Material review boards.
Education
Doctor of Philosophy (Ph.D.) - Food Science and Human Nutrition
University of Illinois At Urbana-Champaign
Bachelor of Science (B.S.) - Food Science and Human Nutrition - Dietetics
University of Illinois At Urbana-Champaign
Skills
- Leadership in Manufacturing Operations
- Cross-Functional Team Management
- CMDO Responsibilities Management
- Quality Assurance Expertise
- Program Management Expertise
- Execution of Strategic Initiatives
- Crisis and Conflict Resolution
- Continuous Improvement Practices
- Risk Reduction Strategies
- Employee training and development
- Organizational Change Management
- Peer Mentorship
- Organizational Culture Management
- Lean Process Improvement
Certification
Project Management Professional (PMP), Project Management Institute
Timeline
Technical Operations Director
Diasorin, Inc.
01.2024 - 02.2025
Site Leader (Director)
Qorvo Biotechnologies, Inc.
09.2021 - 01.2024
Manufacturing Plant Manager (Senior Director)
Siemens Healthineers
10.2018 - 09.2021
Technical Operations Senior Manager
Siemens Healthineers
10.2013 - 10.2018
Doctor of Philosophy (Ph.D.) - Food Science and Human Nutrition
University of Illinois At Urbana-Champaign
Bachelor of Science (B.S.) - Food Science and Human Nutrition - Dietetics
University of Illinois At Urbana-Champaign
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