Allison Coit
Columbia,SC
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
EMT-Basic
Richland County EMS
Columbia, SC
02.2025 - Current
- Responds to emergency calls, assessing patient conditions and providing appropriate care.
- Administers basic life support and first aid, ensuring safety during transport to medical facilities.
- Collaborates with medical teams to deliver timely interventions and improve patient outcomes.
- Document patient information accurately in compliance with protocols and regulations.
- Evaluate patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicate with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluate patient histories to assess and prioritize levels of care.
- Control wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintain levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintaine accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Administers CPR, oxygen and other life-saving medical treatments.
- Assists with lifting and moving patients.
Front End Supervisor
Kroger
Columbia, SC
01.2022 - 11.2024
- Responsible for ensuring that the front end of the store is organized and is running smoothly.
- Assisting cashiers and customers with any issues that may occur concerning the check-out process.
- Responsible for assisting with returns/exchanges, Western Union transfers, Money Orders, BillPay, etc. at Guest Services
Teller
Palmetto Citizens Federal Credit Union
Columbia, SC
09.2023 - 10.2024
- Completing account transactions (ex: wire transfers, money orders, cashier’s checks, buying and selling foreign currency)
- Cash handling
- Cross-selling credit union products for the benefit of our members and non-members
Email/Live Chat Customer Service Representative
Wells Fargo
Columbia, SC
12.2005 - 04.2021
- Online Banking Department responsible for assisting customers with inquiries and/or concerns regarding their bank account via email and/or live chat.
Education
High School Diploma -
Ridge View High School
Columbia, SC05-1999
Registered Medical Assistant, Certified Phlebotomist Technician -
Virginia College
Columbia, SC10.2016
Skills
- Customer Support
- Chat support
- Email support
- Excellent typing skills
- Conflict resolution
- Able to type 50 wpm
- Data entry experience
- The ability to toggle between multiple systems to resolve customer issues
- Basic life support
- Vital sign assessment
- Critical decision-making skills
- Patient assessments
- Vital signs monitoring
- Emergency vehicle operation
- Patient evaluations
- Patient transport
- Airway management
- Pre-hospital care
- Bleeding control
- Direct patient care
- Safe driving
- Ambulance driving
- Patient stabilization
- Medical recordkeeping
- Patient care
- Compassion and empathy
- Calm under pressure
- Infection control
- Medical terminology
- Oxygen administration
Certification
- EMT - Certified Emergency Medical Technician
Languages
English
Native or Bilingual
Timeline
EMT-Basic
Richland County EMS
02.2025 - Current
Teller
Palmetto Citizens Federal Credit Union
09.2023 - 10.2024
Front End Supervisor
Kroger
01.2022 - 11.2024
Email/Live Chat Customer Service Representative
Wells Fargo
12.2005 - 04.2021
High School Diploma -
Ridge View High School
Registered Medical Assistant, Certified Phlebotomist Technician -
Virginia College