Summary
Overview
Work History
Education
Skills
Timeline
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Allison Cole

Athens,PA

Summary

An individual who understands the importance of adhering to Standard Operating Procedures. Allison takes great pride in understanding software efficiently and meeting requirements in a timely manner. Having experience in a Quality Materials Laboratory, she understands the need for method development and making processes better. Allison earned Employee of the Month in February of 2024 for her dedication in transferring an important test type from one laboratory to another and helped make the transition as smooth as possible.

Amiably replies to all customer queries and consistently resolves client issues. Articulate, enthusiastic and results-oriented with demonstrated passion for building rapport, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Technical Associate II

Global Tungsten & Powders Corp.
Towanda, PA
07.2021 - Current

Responsible for analyzing a wide range of tungsten powders, oxides, and various other sample types using different instrumentation and techniques. Also responsible for reporting results in a timely manner is required, along with efficient communication between customers for their requests and needs.

  • Instruments/Techniques: ICP-OES/MS, AA, SEM, GDMS, GAS Fusion, Wet Chemistry, Digestive Techniques, DEP methodology.
  • Assisted with the development of new test methods based on changing customer needs.
  • Maintained documentation of all the processes related to Data Analysis.
  • Translated raw data into meaningful information using statistical techniques.
  • Conducted regular system monitoring activities to ensure optimal performance.
  • Resolved instrument problems through troubleshooting techniques.
  • Maintained records of calibration results and other related data.
  • Tested newly installed equipment prior to commissioning it into service.
  • Collaborated with other departments to resolve technical challenges related to their operations.
  • Investigated customer inquiries regarding technical issues or service requests.

Education

Bachelor of Science - Chemistry: Forensic Science

Mansfield University of Pennsylvania
Mansfield, PA
05-2021

Skills

  • Troubleshooting and Resolution
  • Technical Documentation
  • Method Development
  • Technical Requirements
  • Software Applications
  • SAP software use
  • Minitab Software
  • Statistical Analysis using Minitab
  • Task Prioritization/Time Management
  • PPE use
  • Instrument Maintenance & Repair
  • Project Planning
  • Organizational Skills
  • Quality Assurance

Timeline

Technical Associate II

Global Tungsten & Powders Corp.
07.2021 - Current

Bachelor of Science - Chemistry: Forensic Science

Mansfield University of Pennsylvania
Allison Cole