Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Hi, I’m

Allison Corchado

Coordinator, Customer Experience and Insights
Princeton,NJ
Allison  Corchado

Summary

Dynamic professional with a proven track record at Genmab in enhancing customer experience and operational workflows. Adept in meticulous data examination and documentation as well as project management, demonstrating a strong blend of analytical and interpersonal abilities. Skilled in data integrity assurance and fostering team spirit, I excel in driving initiatives that boost productivity and satisfaction. Expertise in evidence-based decision-making and root cause analysis complements my ability to lead with enthusiasm and strategic insight.

Overview

11
years of professional experience
5
years of post-secondary education

Work History

Genmab

Coordinator, Customer Experience & Insights
06.2023 - Current

Job overview

  • Enhances operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Organizes team-wide events that boost employee morale and cultivate team spirit within the organization.
  • Enhances customer and team satisfaction by responding promptly to inquiries and addresses concerns professionally across various Genmab departments.
  • Studied project management techniques, leading to the implementation of new organizational systems utilized to overcome obstacles, streamline processes, and increase team productivity.
  • Participates 1:1 meetings with leadership team members and stretch projects across the CE&I department to foster professional development and understanding of the business.
  • Manages project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhances team communication by facilitating bi-weekly coordination meetings and detailed project update emails.



Princeton University MAE Department

Faculty Assistant
11.2022 - 06.2023

Job overview

  • Provided general administrative support for assigned faculty in the Department of Mechanical and Aerospace Engineering and their research groups
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Maintained webpage content and updated group listservs.
  • Made faculty and guest travel arrangements; prepared and processed expense reimbursements and Concur reports.
  • Plan and schedule special events and meetings; assist with outreach events. i.e. Guest Seminars, Open House, Holiday Events.
  • Created, designed, and purchased material gifts and supplies for students, faculty, and staff.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Managed multiple faculty calendars, scheduled appointments and meetings.


The Uncommon Thread/ WE Care/ Eden Autism

Applied Behavioral Analysis Therapist
10.2017 - 10.2022

Job overview

  • Defined core problems and determined key strategies for investigating and remediating concerns.
  • Identified underlying variables, created operational definitions for environments and behaviors, and tracked correlations and causations across collected data.
  • Maintained accurate documentation of client progress, ensuring compliance with regulatory requirements and facilitating effective communication among team members.
  • Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally, and consistently.
  • Monitored and documented client progress using data collection techniques.
  • Updated records and prepared reports to outline program actions, results, and recommended improvements.
  • Identified concerns, research methodologies and optimal experimental designs to collect desired information.
  • Provided comprehensive treatment by working in close collaboration with multidisciplinary team of professionals.

Leadership And Community Service Learning

Administrative Assistant
09.2013 - 05.2017

Job overview

Duties Specific to the LCSL Office and STAMP Student Union

  • Assisted program coordinators for seven different programs including Alternative Breaks, America Reads America Counts, Partners in Print, MLEAD, National Clearing House of Leadership Programs, as well as Leadership Minor and Certificate Programs
  • Set up tabling events and presentations to increase student awareness of various opportunities provided by LCSL during orientation.
  • Educated students on offerings and addressed their questions and concerns regarding their specific program involvement.
  • As a member of Stamp Student Employee Advisory Board, met on monthly basis to discuss employee conditions and concerns, in addition to creating and planning events to promote unity and community across Stamp Student Employee Programs.
  • Maintained company handbook to outline policies and provide insights to company mission and values.
  • Updated spreadsheets and databases to track, analyze and report on student feedback and evaluation.

General Administrative Duties

  • Routed business correspondence, documents and messages to correct departments and staff members.
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
  • Set up conference rooms, technology and materials to facilitate meetings and events.
  • Scheduled office meetings and client appointments for staff teams.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
  • Executed record filing system to improve document organization and management.

Education

Brandman University
Irvine, CA

Graduate Certificate from Applied Behavioral Analysis
07.2019 - 07.2020

University of Maryland
College Park, MD

Bachelor of Arts from Psychology
09.2013 - 05.2017

University Overview

Minor: Leadership Studies

Skills

Filing and Data Archiving

Accomplishments

    Recipient of Eden Inspires Award - April 2021
    STAMP Star Award – October 2016
    Nominated for Outstanding Employee - April 2017

References

Tori Brokaw: MA- School Psychologist, Former Coworker at Eden Autism 

  • Phone: 908-420-6638
  • Email: toribrokaw12345@gmail.com

Theresa Russo: Undergraduate Administrator, Former Coworker at MAE

  • tar3@princeton.edu
  • 732-236-1123

Timeline

Coordinator, Customer Experience & Insights

Genmab
06.2023 - Current

Faculty Assistant

Princeton University MAE Department
11.2022 - 06.2023

Brandman University

Graduate Certificate from Applied Behavioral Analysis
07.2019 - 07.2020

Applied Behavioral Analysis Therapist

The Uncommon Thread/ WE Care/ Eden Autism
10.2017 - 10.2022

Administrative Assistant

Leadership And Community Service Learning
09.2013 - 05.2017

University of Maryland

Bachelor of Arts from Psychology
09.2013 - 05.2017
Allison Corchado Coordinator, Customer Experience and Insights