ALLISON CORDOVA

• Maintained positive and friendly demeanor
• Engaged customers with product knowledge to enhance their shopping experience.
• Processed transactions accurately and efficiently at the point of sale.
• Maintained organized displays to highlight featured products and promotions.

Had extensive knowledge in store credit card options and signed up customers frequently

• Server- Greeted guests at tables and took care of all table guests needs while dining in. Cleaned and performed extra duties and tasks to ensure smooth operation.
• Host- Created table charts, divided sections for servers, ID’d all entering patrons in accordance to our alcohol policy when events were held,

• Responsible for ensuring an enjoyable and memorable dining experience for each guest.
• Introduced self to tables promptly and provided menus, informed customers of daily specials and signature items and answered any questions about menu items, ingredients, and pricing.
• Maintained cleanliness of work areas when not busy with customers.

• Kept in contact with local alcohol distributors and breweries via email.
• Set up brewery tours for bar employees and management.
• Set up beer tastings for management when seasonal or new beers were to be sold.
• Renewed liquor license when needed and ensured all employees were TIPs trained
• Maintained accurate inventory of alcoholic beverages and ensured drink orders were placed as needed.
• Inspected dining and serving areas for cleanliness and proper setup.
• Assisted with developing marketing strategies to promote bar specials.

• Placed work orders, kept contact with vendors, answered phone calls/emails, and handled customer concerns daily.
• Worked on the floor with employees when busy, assisted with rushes, handled crowd control.
• Trained new employees and helped resolve issues or concerns between staff members.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Maintained up-to-date knowledge of company products and services.