Allison Costley
Long Beach
Summary
Medical billing professional with comprehensive experience in managing patient accounts and insurance claims. Known for exceptional accuracy and efficiency in billing processes. Focused on team collaboration and adaptable to changing needs, ensuring reliable and consistent results.
Overview
7
7
years of professional experience
Work History
Billing Office Specialist
TDG
05.2023 - 01.2025
- Managed and optimized multiple software systems across various offices, ensuring streamlined billing processes and enhanced operational efficiency.
- Responsible for onboarding and training new hires on multiple software systems, streamlining the training process to accelerate employee productivity.
- Enhanced revenue cycle management by overseeing timely and accurate claims submission.
- Improved revenue cycle management by overseeing accurate insurance verification processes, reducing billing errors, and ensuring prompt payment collection from patients.
- Supported the completion of high-quality audits with diligent documentation and attention to detail.
- Maintained electronic and paper filing systems for easy retrieval of information.
Office Manager
Rockenmacher Chiropractic Inc.
02.2021 - 01.2023
- Managed office operations while scheduling appointments for department managers.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Accepted dictated notes and produced professional documents with outlined information for Qualified Medical Exams.
Office Manager
Groves Chiropractic Inc.
08.2019 - 03.2021
- Planned and established office management systems, achieving enhanced organizational effectiveness and performance
- Oversaw accounts payable and accounts receivable duties and interactions with vendors
- Kept burden off Providers by expertly handling clerical work, fielding customer inquiries, and resolving equipment issues without assistance
- Aided in compliance management by regularly checking documentation, records, and employee work
Front Desk Receptionist
Groves Chiropractic Inc
09.2017 - 08.2019
- Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance
- Calculated and quoted both insurance and non- insurance rates for potential patients
- Executed administrative tasks such as handling policy renewals and maintaining records.
Education
Massage Therapy
American Career College
Long Beach, CaliforniaSkills
- Medical billing software proficiency
- HIPAA compliance
- Healthcare revenue cycle management
- Claim submission and reconciliation
- Insurance verification and authorization
- Professionalism and ethics
Contact
Long Beach, California 90808
Timeline
Billing Office Specialist
TDG
05.2023 - 01.2025
Office Manager
Rockenmacher Chiropractic Inc.
02.2021 - 01.2023
Office Manager
Groves Chiropractic Inc.
08.2019 - 03.2021
Front Desk Receptionist
Groves Chiropractic Inc
09.2017 - 08.2019
Massage Therapy
American Career College
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