Allison Crawford
Lebanon,TN
Summary
As healthcare professional, extensive experience in managing patient interactions and administrative duties in medical setting. Valued for strong collaboration skills, adaptability, and consistent delivery of high-quality results. Known for reliability and effective communication, ensuring seamless patient experience.I finished college..
Experienced with patient scheduling, appointment coordination, and front desk management. Utilizes effective communication and organizational skills to ensure smooth office operations and positive patient experiences. Knowledge of medical terminology and healthcare procedures, contributing to efficient and compassionate patient care.
Hardworking Job Title brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
6
6
years of professional experience
Work History
Medical Assistant/Receptionist
Family Pratice
Nashville, TN
03.2020 - 10.2025
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Assisted healthcare providers with patient intake, ensuring accurate information collection and documentation.
- Operated electronic health record (EHR) systems for efficient patient data management and retrieval.
- Educated patients on treatment plans, medications, and follow-up care to enhance understanding and compliance.
- Supervised front desk operations, improving patient check-in processes and reducing wait times.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Enhanced patient experience by managing front desk operations and providing exceptional customer service.
- Maintained a clean and organized reception area, contributing to a professional, efficient, and welcoming environment for patients and visitors.
Education
Diploma - undefined
Gallatin high school
Medical Assistant -
Remington College
Nashville, TNSkills
- Multitasking in fast-paced environments and adjusting to shifting clinical priorities
- Patient registration
- Medical office procedures
- Initiative-taking
- Healthcare industry
- Medical receptionist experience
Assessments
- Work Style: Reliability — Proficient
- July 2020
- Tendency to be dependable and come to work
- Full results: Proficient
- Customer Focus & Orientation — Highly Proficient
- Responding to customer situations with sensitivity
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Medical Assistant/Receptionist
Family Pratice
03.2020 - 10.2025
Diploma - undefined
Gallatin high school
Medical Assistant -
Remington College