Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Allison Croix

Allison Croix

Magnolia,TX

Summary

  • Highly energetic, reliable, and self efficient team leader with a proven track record of providing optimal customer service.
  • Comfortable in a fact paced environment I am able to think quick on my feet and always ready to problem solve.
  • Skilled at managing operations and overseeing multiple projects at once
  • Positive attitude, natural leader, and go getter personality
  • Resourceful, adaptable, and committed to to expertly managing customer experience, upholding corporate professional standards, and exceeding performance goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Manager

The Woodlands Dog Suites
02.2023 - 12.2023
  • Supervises all staff and acts as team lead
  • Greets and assists customers with booking reservations and answers any additional questions both in person and over the phone
  • Schedules employees using Excel
  • Trains and oversees employees in day to day operations
  • Responsible for confirming all dog vaccines were up to date
  • Manages over 50 dogs at a time
  • Executes strategy to enhance and improve the facility better the quality of maintaining dogs' and happiness.

Business Owner/President/Accountant

Shiloh Home Builders
07.2019 - 05.2023
  • Coordinated with clients and engineers to confirm plans
  • Assessed lots for potential and supervised all contractors on their assigned tasks
  • Tracked deadlines and multitasked in order to make sure all items got done in a timely manner
  • Used Excel and Timberline for record keeping such as writing quotes and proposals, keeping all bank recons and financial statements up to date, and managing and budgeting company funds
  • Problem solved any issues that arose and handled them appropriately.

Superintendent

Croix Custom Homes
07.2015 - 07.2019
  • Managed all warranty issues for newly bought homes
  • Managed a team of contractors and counseled them on the steps they should take
  • Scheduled with both contractor and client
  • Worked on time management for all construction projects
  • Corresponded with clients to keep them updated and set expectations
  • Used Excel and Timberline software to receive bids and approve POS
  • Coordinated and scheduled a team of contractors to assigned tasks using Excel while keeping them accountable for getting everything done correctly and satisfactory
  • Closed on homes and used Excel to put together closing books, and walked clients through their houses.

Manager

The Woodlands Dog Suites
03.2010 - 03.2016
  • Supervises all staff and acts as team lead
  • Greets and assists customers with booking reservations and answers any additional questions both in person and over the phone
  • Schedules employees using Excel
  • Trains and oversees employees in day to day operations
  • Responsible for confirming all dog vaccines were up to date
  • Manages over 50 dogs at a time
  • Executes strategy to enhance and improve the facility better the quality of maintaining dogs' and happiness.

Warranty Manager

Croix Custom Homes
01.2012 - 07.2015
  • Communicated progress with the client throughout the length of the project.

Education

Lonestar Community College

Magnolia High School
05.2012

Skills

  • Operating Systems: Microsoft
  • Database Management: Microsoft Excel, Microsoft Word, Sage Timberline
  • Overseeing operations
  • Scheduling and coordinating with clientele
  • Management
  • Customer Service
  • Reliable
  • Detail Oriented and exception organization skills

Certification

  • TABC
  • Food Handlers
  • CPR

Timeline

Manager

The Woodlands Dog Suites
02.2023 - 12.2023

Business Owner/President/Accountant

Shiloh Home Builders
07.2019 - 05.2023

Superintendent

Croix Custom Homes
07.2015 - 07.2019

Warranty Manager

Croix Custom Homes
01.2012 - 07.2015

Manager

The Woodlands Dog Suites
03.2010 - 03.2016

Lonestar Community College

Magnolia High School

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Allison Croix