Allison Cummins
Vincennes,IN
Summary
Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer service skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training and team building abilities to enhance employee engagement and boost performance. Agile and dependable leader, with a very strong work ethic and great multitasking skills.
Overview
14
14
years of professional experience
Work History
First Assistant Manger
Maurices
05.2010 - Current
- Improved team productivity by implementing efficient staff scheduling and task delegation.
- Boosted sales performance through effective merchandising, inventory management, and store layout optimization.
- Enhanced customer satisfaction with excellent service, problem solving, and attention to detail. Developed a very loyal and highly satisfied customer base.
- Collaborated with the store manager to develop innovative marketing strategies that increased foot traffic and brand awareness.
- Conducted regular employee training sessions to ensure consistent product knowledge and exceptional customer service skills.
- Assisted in recruiting top talent for various positions within the district, contributing to a high-performing team.
- Managed daily cash handling procedures, ensuring accuracy in transactions and maintaining financial security.
- Provided ongoing constructive feedback and coaching for employees to aid their professional development and improve their performance levels. Coaching in the moment.
- Contributed to successful promotional events by creating eye-catching displays that showcased featured products effectively.
- Completed regular inventory counts to verify stock levels, address discrepancies, and find out future needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Associate of Science - Business Administration And Management
Vincennes University
Vincennes, IN05.2015
Skills
- Staff Scheduling
- Organizational skills Strategic planning
- Effective communication Leadership
- Goal setting and achievement
- Adaptability and flexibility Time management
- Staff training and development Employee Performance Evaluations
- Decision-making capabilities
- Product knowledge
- Customer service excellence
- Recruiting and Interviewing
- Sales Reporting
- Money Handling
maurices mba
I completed a class through maurices and received my Masters. I have opened up my own maurices store, traveled to many different stores in our district to complete visual and train new store leaders, implemented a new visual strategy to present to the entire company and it was approved and sent out to all stores, and led many conference calls.
Timeline
First Assistant Manger
Maurices
05.2010 - Current
Associate of Science - Business Administration And Management
Vincennes University