Summary
Overview
Work History
Education
Skills
Personal Information
Extracurricular Activities
Hobbies and Interests
Reference
Timeline
Generic
Allison Cunningham

Allison Cunningham

Ocho Rios

Summary

A passionate candidate with experience in Sales, Customer service, Quality compliance and Research with growing interest in business dynamics and development.

Overview

6
6
years of professional experience

Work History

Quality Compliance Analyst & Research Specialist

Radius Global Solutions
Montego Bay
01.2024 - Current
  • Investigate complaints from consumers regarding product quality or service issues and document investigation results for management review.
  • Research through client system.
  • Documented inspection results by completing reports and logs, summarizing and entering data into quality database.

Sales

Contact point 360
Monetgo Bay
11.2022 - 01.2023
  • Create accounts for new customers, create new order and provide exceptional customer service to add value to the augmentation of company and business

Sales agent

Centerfield
Montego Bay
06.2022 - 08.2022
  • Manage inbound calls to help customers with placing order, perform industrial credit check, update customers on promotion and creating accounts

Sales & customer sales

Teleperformance
Montego Bay
01.2020 - 12.2020
  • Inbound sales, account management, payment service, collections

Education

Level 1&2 certificate -

South Trelawny Edu-Skills Center
Trelawny
02.2015

Albert Town High -

Albert Town High
Trelawny
04.2014

Skills

  • Leadership
  • Effective Time Management
  • Quality Management Systems
  • MS, Excel, Power point
  • Regulatory knowledge
  • Marketing
  • Reporting and analysis
  • Research

Personal Information

  • Date of Birth: 09/13/97
  • Nationality: Jamaican

Extracurricular Activities

Voluntary service, Joe Hut Baptist, Trelawny, 02/2018, 08/2018, team leader for youth group, basic accounting management, schedule youth activities

Hobbies and Interests

  • Short story writing
  • Cooking
  • Praying

Reference

Felicia Buchanan

Contact: (876) 818-4840

Supervisor at Radius Global Solutions

Timeline

Quality Compliance Analyst & Research Specialist

Radius Global Solutions
01.2024 - Current

Sales

Contact point 360
11.2022 - 01.2023

Sales agent

Centerfield
06.2022 - 08.2022

Sales & customer sales

Teleperformance
01.2020 - 12.2020

Level 1&2 certificate -

South Trelawny Edu-Skills Center

Albert Town High -

Albert Town High
Allison Cunningham