Allison Curran

Work History

Private Pet Pal, LLC.

12.2021 - Current

Managed daily operations for a successful small business, ensuring efficient processes and high-quality service.
Trained and mentored a paid employee on customer service best practices to improve client satisfaction.
Established a loyal customer base by providing personalized service, addressing concerns promptly, and exceeding expectations.
Oversaw financial planning, including budgeting, forecasting, and expense tracking to maintain profitability.
Analyzed sales data to identify trends and adjust pricing or business strategies accordingly.
Developed and implemented marketing strategies to enhance brand visibility and attract new customers.
Advertised products and services online, on social media, and through traditional campaigns to reach ideal consumers.
Designed promotional materials to increase brand awareness within the local community.

Curran Actuarial Consulting

05.2017 - Current

Maintained an organized and efficient environment by managing errands, printing, scanning, and workspace upkeep.
Answered phone calls, drafted memos, and managed calenders to support smooth daily operations and effective communication.
Organized shared office spaces and scheduled resources to enhance team productivity and coordination.
Prepared accurate and timely meeting minutes for the Board of Trustees and compiled legislative reports for the Municipal Police Employee's Retirement System.
Created detailed reports on retirement benefits and calculations for various Louisiana retirement systems.
Ensured proper documentation and recordkeeping to support board governance and compliance efforts.
Assisted administration with tasks including office decorating and styling, compiling, organizing, printing, and disseminating retirement, transfer, and purchase of military or prior service calculations to the proper team members along with correspondence with staff of the retirement systems.
Produced and edited videos of actuarial educational webinars, edited logo designs, designed company graphics and presentation slides, and worked on updating the company website.

Webre Consulting

08.2023 - 09.2024

Mastered Wrike and trained colleagues and management on full software functionality.
Tracked and analyzed projects, billing, and client data; prepared detailed reports and invoices.
Implemented digital filing systems and wrote SOPs to streamline workflows and improve consistency.
Managed QuickBooks tasks, including invoicing, proposals, reconciliations, and expense entries.
Oversaw purchasing and restocking of office supplies to ensure smooth daily operations.
Communicated with consultants, city employees, and clients to support onboarding and project coordination.
Collaborated with management to improve operating procedures and maintain business efficiency.
Assisted with social media scheduling and management through Loomly.
Resolved technical issues, supported software troubleshooting, and handled administrative errands.
Operated a multi-line phone system, greeting visitors and routing calls and messages.
Supported executives with scheduling, travel arrangements, and preparing key documents.
Organized office events to foster positive workplace culture and team morale.