Allison Darrow
San Marcos,TX
Summary
Energetically organized operations at Full Armor Firearms, enhancing team efficiency and operational quality through innovative practices. Demonstrated leadership and problem-solving prowess, significantly reducing turnaround times. Excelled in customer service, ensuring seamless experiences. Skilled in adaptability and strong communication, I consistently fostered professional growth and improved procedures.
Overview
4
4
years of professional experience
Work History
Property Maintenance Assistant
Blanco River Retreat LLC
Blanco, TX
03.2024 - Current
- Collaborated with fellow maintenance workers to complete larger projects efficiently and effectively, fostering a positive team atmosphere.
- Ensured property is set up for guests and that there are no damages or traces from other guests.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Improved property curb appeal by performing regular landscaping tasks, including weeding, trimming hedges, and yard cleanup.
- Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
Assistant Manager of Operations
Full Armor Firearms
Houston, TX
06.2020 - 08.2023
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed systems and procedures to improve operational quality and team efficiency.
- Reported issues to higher management with great detail.
- Organized communication with customers to complete legal paperwork as needed.
- Answered incoming phone calls to process requests or relay messages to appropriate personnel.
- Developed and maintained filing systems to facilitate easy access to information.
Education
Bachelor of Science - General Agriculture
Texas State University
San Marcos, TX2027
High School Diploma -
Jersey Village Highschool
Houston, TX05.2022
Skills
- Leadership
- Adaptability
- Time Management
- Flexibility
- Problem-Solving
- Customer Service
- Active Listening
- Strong Communication
Timeline
Property Maintenance Assistant
Blanco River Retreat LLC
03.2024 - Current
Assistant Manager of Operations
Full Armor Firearms
06.2020 - 08.2023
Bachelor of Science - General Agriculture
Texas State University
High School Diploma -
Jersey Village Highschool