Allison Davis
Columbus,IN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, time management, organizational skills, and problem-solving skills. Willingness to take on added responsibilities to help the team run efficiently.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
Work History
Administrative Assistant/Billing
Wellspring Pain Solutions
Columbus, IN
04.2014 - Current
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided information on patient balances and collections.
- Collected patient payments in office, on the phone, and though the mail.
- Reconciled end of day balances.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated referrals with medical specialists.
- Learned how to assist with medical coding and billings tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Sorted and uploaded medical records into electronic medical systems.
- Assisted in training new staff members.
Administrative Assistant
Southern Indiana Orthopedics
Columbus, IN
06.2013 - 04.2014
- Check patients in/out in a timely manner.
- Scheduled patient appointments in respective doctors' calendars.
- Explain to patients about their balances as needed.
- Scheduled patients for various imaging and testing.
- Prepared and processed patient referrals to specialists.
- Received and recorded medical payments by check, cash, and credit card.
- Reconciled daily payments received and prepared deposits.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Administrative Assistant
Strategic Resource, Inc Camp Atterbury
Edinburgh, IN
10.2012 - 06.2013
- Greeted everyone who came into the office.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages and distributed to correct recipient.
- Drafted Army correspondences and other documents for Director of Information Management.
- Coordinated and maintained calenders for SGM and LTC.
- Maintained for items such as phones and radios throughout base and documented them.
- Organized Thanksgiving and Christmas parties for staff.
Client Service Coordinator/Pet Nurse
Banfield Pet Hospital
Bloomington And Indianapolis, IN
08.2008 - 10.2012
- Managed multi-line phone system and pleasantly greeted patients.
- Educated clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintaining accurate beginning and ending drawer balances.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Entering all pet information and medical history in the computer system.
- Assisted veterinarian or assistants with blood draws, imaging, and tests.
- Comforted owners and their pets during emergencies and when it came to putting their pet to sleep.
Education
Associate of Science - Paralegal Studies
Ivy Tech Community College
Anderson, IN 08.2000 - 05.2003
Bachelor of General Studies -
Ball State University
Muncie, IN 08.2003 - 05.2008
Skills
Customer Service Skills/Administrative Skillsundefined
Timeline
Administrative Assistant/Billing
Wellspring Pain Solutions
04.2014 - Current
Administrative Assistant
Southern Indiana Orthopedics
06.2013 - 04.2014
Administrative Assistant
Strategic Resource, Inc Camp Atterbury
10.2012 - 06.2013
Client Service Coordinator/Pet Nurse
Banfield Pet Hospital
08.2008 - 10.2012
Bachelor of General Studies -
Ball State University
08.2003 - 05.2008
Associate of Science - Paralegal Studies
Ivy Tech Community College
08.2000 - 05.2003