Allison Sharbino
Surgical Dental Assistant/Medical Office Administrator
Ball,LA
Summary
Dynamic and reliable professional with a proven track record in fast-paced environments. Excelled in customer service and multitasking, significantly improving client satisfaction and operational efficiency. Skilled in medical and dental assistance, demonstrating strong organizational and engaging interpersonal abilities. Achieved commendable levels of accuracy in cash handling and inventory management. Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and medication administration. Positive and upbeat with excellent communication skills.
Overview
21
21
years of professional experience
1
1
year of post-secondary education
Work History
Dental Assistant
Lake District Family Dentistry
09.2025 - Current
- Assisted in patient preparation and dental procedures, ensuring comfort and safety.
- Managed sterilization of instruments, maintaining compliance with health regulations.
- Educated patients on oral hygiene practices, promoting preventive care.
- Coordinated appointment scheduling and follow-up calls to enhance patient experience.
- Collaborated with the dental team to streamline workflow efficiency during procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
Surgical Dental Assistant
Dr Robert Levy
06.2018 - 09.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Made post-operative phone calls to patients after procedures were performed.
- Facilitated patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physician with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assessed patient vital signs and documented findings accurately in electronic health records.
- Prepared patient X-rays and images for review by dentist.
- Assisted in complex surgical procedures, ensuring tools and materials were prepared and available, leading to efficient operations.
- Monitored patient comfort and vital signs during surgical interventions.
- Optimized surgical outcomes by assisting in precise execution of surgical plans and techniques.
- Educated patients on post-operative care and oral hygiene practices.
- Proven ability to learn quickly and adapt to new situations.
- Prepped rooms and patients for IVs and IV fluids and removals.
Bartender
Applebee's Neighborhood Grill & Bar
07.2016 - 06.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Receptionist
Premier Pediatrics
01.2013 - 05.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Checked patients in at appointed times
- Verified insurance and collected co-payments
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Receptionist
Hedrick Family Dentistry
04.2011 - 01.2013
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Dental Assistant
Dr. Fred Hilburn
08.2007 - 02.2010
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Took dental images following strict patient protection rules, applying lead aprons.
Front Desk Receptionist
Dr Paul Korb, DDS, DMD
01.2005 - 06.2007
- Coordinated appointment scheduling, optimizing calendar for maximum efficiency and service delivery.
- Handled multi-line phone system, addressing inquiries and directing calls to appropriate departments.
- Developed and implemented filing systems, improving document retrieval times and organization.
- Assisted in resolving guest complaints, fostering positive experiences through effective communication skills.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Education
Louisiana State University At Eunice
Eunice, LA 08.2022 - 12.2023
Certification - Cosmetology
Pineville Beauty School
Pineville, LA07.2017
High School Diploma -
Ewell S. Aiken Optional School
Alexandria, LA05.2002
Timeline
Dental Assistant
Lake District Family Dentistry
09.2025 - Current
Louisiana State University At Eunice
08.2022 - 12.2023
Surgical Dental Assistant
Dr Robert Levy
06.2018 - 09.2025
Bartender
Applebee's Neighborhood Grill & Bar
07.2016 - 06.2018
Receptionist
Premier Pediatrics
01.2013 - 05.2016
Receptionist
Hedrick Family Dentistry
04.2011 - 01.2013
Dental Assistant
Dr. Fred Hilburn
08.2007 - 02.2010
Front Desk Receptionist
Dr Paul Korb, DDS, DMD
01.2005 - 06.2007
Certification - Cosmetology
Pineville Beauty School
High School Diploma -
Ewell S. Aiken Optional School
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
Outgoing Personality
Engaging personality