Allison Sharbino
Surgical Dental Assistant/Medical Office Administrator
Ball,LA
Summary
Dynamic and reliable professional with a proven track record in fast-paced environments. Excelled in customer service and multitasking, significantly improving client satisfaction and operational efficiency. Skilled in medical and dental assistance, demonstrating strong organizational and engaging interpersonal abilities. Achieved commendable levels of accuracy in cash handling and inventory management. Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and medication administration. Positive and upbeat with excellent communication skills.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant
Dr Robert Levy
06.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Made post-operative phone calls to patients after procedures were performed.
- Facilitated patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physician with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Bartender
Applebee's Neighborhood Grill & Bar
07.2016 - 06.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Receptionist
Premier Pediatrics
01.2013 - 05.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Checked patients in at appointed times
- Verified insurance and collected co-payments
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Receptionist
Hedrick Family Dentistry
04.2011 - 01.2013
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Dental Assistant
Dr. Fred Hilburn
08.2007 - 02.2010
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Took dental images following strict patient protection rules, applying lead aprons.
Education
Louisiana State University At Eunice
Eunice, LA 08.2022 - 12.2023
Certification - Cosmetology
Pineville Beauty School
Pineville, LA07.2017
High School Diploma -
Ewell S. Aiken Optional School
Alexandria, LA05.2002
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
Outgoing Personality
Engaging personality
Timeline
Louisiana State University At Eunice
08.2022 - 12.2023
Medical Assistant
Dr Robert Levy
06.2018 - Current
Bartender
Applebee's Neighborhood Grill & Bar
07.2016 - 06.2018
Receptionist
Premier Pediatrics
01.2013 - 05.2016
Receptionist
Hedrick Family Dentistry
04.2011 - 01.2013
Dental Assistant
Dr. Fred Hilburn
08.2007 - 02.2010
Certification - Cosmetology
Pineville Beauty School
High School Diploma -
Ewell S. Aiken Optional School
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