Allison Douglas
Cincinnati,OH
Summary
Dedicated professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
BARISTA SHIFT LEAD
FULTON YARDS
08.2023 - Current
- Streamlined workflow for barista team members by implementing effective task delegation.
- Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
HAIR STYLIST
SELF EMPLOYED
11.2020 - Current
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.
HAIR STYLIST
18/8 MENS HAIR SALON
01.2018 - 10.2020
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
HAIR STYLIST
REGIS HAIR SALON
10.2016 - 01.2018
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
PERSONAL ASSISTANT
SANDRA RICHTERMEYER, PHD; XAVIER UNIVERSITY
05.2012 - 01.2014
- Improved time management of the executive through effective prioritization and organization of tasks.
- Provided general administrative support including scheduling meetings, data entry, and managing documentation.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
Education
Cosmetology -
Paul Mitchell
Sharonville, OH04.2016
Lakota East High School
Liberty, OH01.2014
Skills
- Work Planning and Prioritization
- Operational Reporting
- Multitasking
- Time management abilities
- Relationship building and management
- Business Management
- Detail-orientated
- Digital Recordkeeping
- Adaptable to Changing Client Needs
References
Mariah Johnston, professional reference, 18/8 Fine Men's Salons: 513-478-7482
Bryce Allen, professional reference, Fulton Yards Coffehouse & Spirits: 513-372-1317
Cole Gallagher, personal reference: 573-219-8388
Reading, visual art, youth oriented volunteering, yoga
I am passionate about engaging in hobbies that contribute to my overall well being and capacity for productivity, while also allowing me to give back to my community.
Timeline
BARISTA SHIFT LEAD
FULTON YARDS
08.2023 - Current
HAIR STYLIST
SELF EMPLOYED
11.2020 - Current
HAIR STYLIST
18/8 MENS HAIR SALON
01.2018 - 10.2020
HAIR STYLIST
REGIS HAIR SALON
10.2016 - 01.2018
PERSONAL ASSISTANT
SANDRA RICHTERMEYER, PHD; XAVIER UNIVERSITY
05.2012 - 01.2014
Cosmetology -
Paul Mitchell
Lakota East High School