Allison Dunning
WASHINGTON,DC
Summary
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
19
19
years of professional experience
Work History
Associate Director, HR’s North America (NA) Employee Experience Lead
Accenture LLP
11.2020 - Current
- Lead a dynamic team of 10 in project management, design, and activation of the NA Employee Experience & Listening Strategy, fostering cultural evolution across 65k employees
- Cultivate strategic partnerships with global Centers of Excellence, HR stakeholders, and business leaders to drive transformative change and enhance team performance, gauging success through comprehensive KPIs
- Employ advanced data analysis to extract actionable insights from key listening surveys and focus groups, steering strategic initiatives and furnishing executive reports to evaluate program efficacy
- Managed cross-functional teams for multiple large-scale projects, successfully operationalized across North America
- Spearhead team development efforts from inception, implementing a centralized approach to optimize efficiency and streamline delivery processes
Senior Manager, Business Transformation Lead
Accenture Federal Services
01.2019 - 11.2020
- Orchestrated portfolio-wide Transformation projects, collaborating cross-functionally to redefine client operating models, organizational structures, and workforce strategies, resulting in sustainable growth and operational excellence
- Co-created and executed divisional relocation and talent optimization strategies, fostering client success and surpassing revenue projections by 8% through strategic planning and meticulous execution
- Directed account growth initiatives, driving sales of $10.7M and revenue of $8.2M, outperforming initial targets by 27% and showcasing exceptional leadership and business acumen.
Senior Manager, Business Transformation PM
Accenture Federal Services
11.2016 - 01.2019
- Guided a team of 10 in delivering comprehensive project management, organizational redesign, and change management solutions, empowering clients to navigate complex business challenges and achieve strategic objectives
- Provided executive coaching and strategic counsel to C-suite clients, driving organizational excellence and fostering a culture of continuous improvement
- Played pivotal role in the transformation of client procurement practices, leveraging industry best practices to optimize operational efficiency and drive bottom-line results.
Manager, Change Enablement Lead
Accenture Federal Services
06.2014 - 10.2016
- Led a highly skilled team of 13 professionals in executing comprehensive change management activities for the implementation of PeopleSoft 9.0 Human Capital Management modules, ensuring seamless adoption and user proficiency
- Oversaw the design and execution of stakeholder engagement activities for over 1,500 users across 56 offices, including the successful deployment of the Super User Program and Roadshow, resulting in widespread acceptance and enthusiasm for the new system
- Managed the maintenance and design of the client’s hiring and recruiting website, enhancing user experience and optimizing talent acquisition processes
- Conducted thorough impact analysis and implemented changes to the client’s Recruiting, Hiring, and Staffing policies, aligning them with industry best practices and organizational objectives
- Developed technical responses to business development efforts within the portfolio, leveraging deep expertise and industry insights to drive client engagement and revenue growth.
Consultant, Business Transformation Lead
Accenture Federal Services
08.2011 - 05.2014
- Directed the end-to-end management of Business Transformation projects, overseeing project plans, costs, and risks to ensure successful outcomes and client satisfaction
- Implemented a robust governance framework and change management strategy, enabling accurate reporting and proactive mitigation of cross-functional issues and risks
- Developed a portfolio management framework to enhance decision-making and assess the overall health of client business systems, driving operational efficiency and strategic alignment
- Created a process management framework to streamline requirements gathering and evaluation, enhancing the effectiveness and agility of the Business Transformation Working Group and Steering Committee.
Consultant, Training Lead
Accenture Federal Services
05.2010 - 08.2011
- Led training efforts for major enhancements and upgrades to the client's Acquisition system, ensuring smooth transition and user adoption
- Managed a team of five to develop and deliver training to 1,500 users, achieving high levels of engagement and proficiency
- Oversaw communication strategy for deploying new releases of the Contract Management System, driving awareness and facilitating user acceptance.
Consultant, Change Management Lead
Accenture Federal Services
10.2009 - 04.2010
- Streamlined end-to-end travel processes and automated manual transactions, resulting in increased efficiency and cost savings
- Led training, communications, role mapping, and stakeholder management activities, ensuring seamless implementation and user adoption
- Successfully implemented the travel system with a small team, demonstrating strong leadership and project management skills.
Consultant, Training Deployment Lead
Accenture Federal Services
07.2008 - 09.2009
- Developed comprehensive deployment plans and training curricula for SAP implementation, ensuring alignment with client needs and objectives
- Led a team of instructors through deployment preparation and delivery, achieving high levels of user satisfaction and proficiency
- Developed procedures for gathering and analyzing training delivery metrics, enabling continuous improvement and optimization of training programs.
Analyst, Training Developer
Accenture Federal Services
05.2007 - 06.2008
- Developed full training curriculum for SAP deployment, impacting 79,000 users and enhancing organizational capabilities
- Created training guides, simulations, job aids, and course assessments, facilitating effective learning and skills development.
Management Development Participant
Bank of America (previously MBNA America Bank N.A.)
06.2005 - 03.2007
Education
Bachelor of Arts in Psychology -
University of Delaware
Newark, DE05.2005
Skills
- Project Management
- Strategic Planning
- Business & Culture Transformation
- Relationship Building
- Team Collaboration and Leadership
- Organizational Development
Special Skills Awards
- Nominated Participant of Accenture’s Leadership Development Program – June 2020
- Certified Gallup Strength Coach – August 2017
Timeline
Associate Director, HR’s North America (NA) Employee Experience Lead
Accenture LLP
11.2020 - Current
Senior Manager, Business Transformation Lead
Accenture Federal Services
01.2019 - 11.2020
Senior Manager, Business Transformation PM
Accenture Federal Services
11.2016 - 01.2019
Manager, Change Enablement Lead
Accenture Federal Services
06.2014 - 10.2016
Consultant, Business Transformation Lead
Accenture Federal Services
08.2011 - 05.2014
Consultant, Training Lead
Accenture Federal Services
05.2010 - 08.2011
Consultant, Change Management Lead
Accenture Federal Services
10.2009 - 04.2010
Consultant, Training Deployment Lead
Accenture Federal Services
07.2008 - 09.2009
Analyst, Training Developer
Accenture Federal Services
05.2007 - 06.2008
Management Development Participant
Bank of America (previously MBNA America Bank N.A.)
06.2005 - 03.2007
Bachelor of Arts in Psychology -
University of Delaware