Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison E. Guerrero

Experienced Project Manager
Princeton,TX

Summary

To advance my career by delivering exceptional customer satisfaction and driving increased sales through the effective utilization of my personal and professional skills.

Resourceful Project Manager with 20 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.

Overview

21
21
years of professional experience
2006
2006
years of post-secondary education

Work History

Project Manager

Agilysys
03.2024 - 03.2025
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Project Manager

Shiji Group
02.2022 - 03.2024
  • Successfully managed 15-30 implementations of customers, varying in size, utilizing project management and technical skills.
  • Assessed client specifications to determine appropriate implementation strategies and identified value-added services for potential upselling.
  • Developed and executed detailed implementation project plans, ensuring on-time and on budget delivery.
  • Acted as the main point of contact for all customers, providing regular status updates to ensure deliverables were met.
  • Planned, designed, and scheduled phases for large projects.
  • Managed PMS and POS projects which included Opera implementations as well as Shiji products.

Project Specialist – Point of Sales System for Hotels

Shiji Group
07.2019 - 02.2022
  • Planned and executed projects for Infrasys POS systems, ensuring high-quality customer service
  • Defined project scope, goals, and deliverables, creating project schedules and timelines
  • Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.

Implementation Consultant

Tyler Technology
07.2017 - 06.2019
  • Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems.
  • Developed strong relationships with clients, fostering trust and long-term partnerships through professionalism and expertise.
  • Increased client retention with excellent communication and consistent follow-ups throughout the consultation process.
  • Configured implementation parameters based on customer requests and personal inspection of clients' system limitations.

Project Specialist- Hotel Systems/Casinos

Oracle Hospitality
11.2015 - 06.2017
  • Presented regular status updates to stakeholders, keeping them informed of progress toward established milestones.
  • Improved project efficiency by streamlining communication and collaboration among team members.
  • Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
  • Coordinated cross-functional teams to achieve project objectives and meet deadlines.
  • Managed all North American Casino PMS implementations for Opera

Implementation Specialist – Hotel Systems

Oracle Hospitality
04.2012 - 11.2015
  • Led training, configuration, and installation of the OPERA system for hotels, addressing customer issues and ensuring smooth transitions

Hotel/Hotel Management Experience

White Lodging
09.2006 - 04.2012
  • Managed staff, maintained accounts receivable, coordinated group events, and completed various leadership and management training programs
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.

Asst. Manager/ Manager-In-Training

Village Green Management
07.2005 - 06.2006
  • Managed a staff of 12, handled financial accounts, and completed the Manager-In-Training Program

Internship

Equity Corporate Housing
06.2004 - 09.2004
  • Completed a comprehensive internship training program, focusing on quality assurance, account management, and customer service

Education

B.S. - Hospitality and Tourism Management, Lodging Management

Purdue University
Lafayette, IN

Skills

Project management

Timeline

Project Manager

Agilysys
03.2024 - 03.2025

Project Manager

Shiji Group
02.2022 - 03.2024

Project Specialist – Point of Sales System for Hotels

Shiji Group
07.2019 - 02.2022

Implementation Consultant

Tyler Technology
07.2017 - 06.2019

Project Specialist- Hotel Systems/Casinos

Oracle Hospitality
11.2015 - 06.2017

Implementation Specialist – Hotel Systems

Oracle Hospitality
04.2012 - 11.2015

Hotel/Hotel Management Experience

White Lodging
09.2006 - 04.2012

Asst. Manager/ Manager-In-Training

Village Green Management
07.2005 - 06.2006

Internship

Equity Corporate Housing
06.2004 - 09.2004

B.S. - Hospitality and Tourism Management, Lodging Management

Purdue University

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Allison E. GuerreroExperienced Project Manager