Allison Emmons
Freeport
Summary
Accomplished Operations Manager with expertise in optimizing processes and implementing cost-effective strategies. Specializes in strategic planning and staff development, driving operational efficiency and enhancing workflow. Focused on delivering measurable improvements in business performance through strong leadership and innovative solutions.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Associate Manager
Ralph Lauren
Freeport
06.2025 - Current
- Supporting the General Manager in analyzing business trends, planning, and overall vision.
- Assisting in store recruiting strategies, training, and talent development.
- Optimizing policies and procedures by implementing current company standards, and providing feedback to improve efficiencies.
Store Manager
Toad&Co
Portland
03.2023 - 12.2024
- Oversaw operations, recruitment, budgeting, marketing, sales forecasting, and staff mentoring for two store locations in Maine.
- Monitored inventory level trends to make buying decisions that resulted in increasing revenue by 18% in 2023.
- Implemented SOPs and transformed Maine retail training.
- Coordinated with third-party wholesale accounts to maintain strong business relationships.
General Manager/Director of Coffee
The Holy Donut
Portland
07.2020 - 03.2023
- Transformed operations in two underperforming stores resulting in achieving a 90% retention rate after 1 year.
- Overseeing operations for 5 locations.
- Piloted the company's coffee program to store locations.
General Manager
Coffee by Design
Portland
11.2016 - 03.2020
- Directed daily activities to maintain operational efficiency.
- Developed and implemented training programs for baristas, managers, and wholesale accounts to enhance service quality and operational consistency.
- Analyzed sales data to identify trends and adjust seasonal offerings, providing tailored recommendations to wholesale accounts.
Education
Bachelor's degree - Marketing
University of Southern Maine
Portland, USA 08.2025 - 06.2026
Associates - Business Administration
Southern Maine Community College
South Portland, MESkills
- Project management
- Operations management
- Financial Management
- Profit & Loss
- Inventory Management
- Brand Management
- Merchandising
- B2B sales
- Salesforce
- NetSuite
- SharePoint
- Accounting software
- Customer relationship management
- Team Leadership
- Employee Engagement
- Content Strategy
- Store management
Websites
Certification
- Driver's License
- ServSafe
Personal Information
Willing To Relocate: Anywhere
Timeline
Bachelor's degree - Marketing
University of Southern Maine
08.2025 - 06.2026
Associate Manager
Ralph Lauren
06.2025 - Current
Store Manager
Toad&Co
03.2023 - 12.2024
General Manager/Director of Coffee
The Holy Donut
07.2020 - 03.2023
General Manager
Coffee by Design
11.2016 - 03.2020
Associates - Business Administration
Southern Maine Community College