Allison Escobar

Customer service professional with a focus on effective communication and customer satisfaction, leveraging experience in enhancing customer engagement and improving service delivery. Skilled in problem-solving, compliance, and product knowledge, with a proven track record of fostering strong customer relationships and ensuring compliance with regulations. Committed to applying advanced communication and customer service skills to drive customer satisfaction and loyalty.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in many other ways than just customer satisfaction. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Cashier - Achieved highest Number of new credit accounts opened within one-month period.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Used Microsoft Excel to develop inventory tracking spreadsheets.

• TABC Certification | TABC Aug 2023 - Present
• Food Safety Certification | Food Handlers Aug 2023 - 2025