Hi, I’m
Allison Ferguson
Customer Service
Memphis,TN
Summary
Dynamic professional with a strong background in customer service and data entry, honed at Smith Staffing. Proven ability to manage inventory and maintain compliance with safety standards. Recognized for attention to detail and effective communication, consistently delivering exceptional results in fast-paced environments. Committed to excellence and continuous improvement.
Overview
8
years of professional experience
Work History
Apartment ServicesOklahoma City, OK
Home Remodeling Assistant
01.2025 - 09.2025
Job overview
- Installed cabinetry and countertops according to design specifications.
- Installed light fixtures following safety protocols.
- Installed plumbing fixtures such as sinks and toilets according to manufacturer's instructions.
- Applied paint, stain or sealer to surfaces according to instructions.
All City Plus CannabisOklahoma City, OK
Budtender
12.2023 - 05.2025
Job overview
- Assisted customers in selecting cannabis products based on individual needs.
- Managed inventory by tracking stock levels and replenishing supplies as needed.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Performed daily opening and closing duties including cleaning tasks as assigned.
Costco Wholesale CorpOklahoma City, OK
Call Center Representative
04.2023 - 07.2024
Job overview
- Assisted members with inquiries about products and services.
- Handled customer complaints and resolved issues efficiently.
- Collaborated with team members to enhance customer experience.
- Utilized call center software to log interactions effectively.
Family Care GiverOklahoma City, OK
Family Caregiver
03.2022 - 02.2023
Job overview
- Took care of my Grandmother while on Hospice.
- Bathed , fed , and helped with her everyday needs.
- Took her to doctors appointments and church .
- Was her caregiver until she passed in 2023.
SYNQ3 Restaurant Solutions
Customer Service Representative
01.2018 - 11.2022
Job overview
- Resolved customer inquiries through multi-channel communication, enhancing overall client satisfaction.
- Assisted in training new team members on product knowledge and customer service protocols.
- Streamlined order processing and ordering system, reducing response time for customer requests and orders.
- Collaborated with cross-functional teams to address complex customer issues effectively.
Tyson FoodsBroken Bow, OK
Production Worker
05.2021 - 03.2022
Job overview
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Operated food processing equipment to prepare ingredients for production.
- Assisted in packaging finished products for distribution and sale.
- Operated machinery to process, package, and store food products.
PSSI SanitationBroken Bow, OK
Sanitation Worker
10.2020 - 04.2021
Job overview
- Maintained cleanliness and sanitation in food processing areas.
- Operated cleaning equipment to ensure hygienic conditions.
- Cleaned and sanitized equipment, walls, ceilings and other surfaces.
- Handled cleaning and sanitation chemicals by following safety precautions.
Smith StaffingOklahoma City, OK
Data Entry Specialist
02.2020 - 09.2020
Job overview
- Updated databases with new information as required by facility protocols.
- Entered large volumes of data quickly with a high degree of accuracy.
- Utilized various software applications to enter, update, verify, and retrieve data efficiently.
- Inputted data into computer system to ensure accuracy and completeness of records.
Education
El Reno Highschool
GED
05-2016
Tulsa Community College
Some College (No Degree)
Skills
- Customer service
- Computer Skills (MW , Excel , Etc)
- Communication Skills
- Problem Solving
- Data entry
- Attention to detail
- Inventory management
- Compliance with safety
- Labeling and sorting
- Record preparation
- Counting money
- Cleanliness and hygiene
Affiliations
- Animal Shelter Volunteer.
Education and Training
true,other,other
Timeline
Home Remodeling Assistant
Apartment Services
01.2025 - 09.2025
Budtender
All City Plus Cannabis
12.2023 - 05.2025
Call Center Representative
Costco Wholesale Corp
04.2023 - 07.2024
Family Caregiver
Family Care Giver
03.2022 - 02.2023
Production Worker
Tyson Foods
05.2021 - 03.2022
Sanitation Worker
PSSI Sanitation
10.2020 - 04.2021
Data Entry Specialist
Smith Staffing
02.2020 - 09.2020
Customer Service Representative
SYNQ3 Restaurant Solutions
01.2018 - 11.2022
El Reno Highschool
GED
Tulsa Community College
Some College (No Degree)