Allison Flugrath
New Braunfels,TX
Summary
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and to drive business development initiatives and achieve goals. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs.
Overview
9
9
years of professional experience
Work History
Owner
Bussin Crunchies
New Braunfels, Texas
10.2022 - Current
- Ensured compliance with local, state, and federal regulations.
- Analyzed industry trends to develop competitive strategies.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Created marketing campaigns to attract new customers.
- Identified new opportunities for growth, expansion, and diversification.
- Conducted performance reviews for employees on a regular basis.
- Set pricing structures according to market analytics and emerging trends.
Owner
NB Quality Clean
New Braunfels, Texas
11.2015 - 09.2022
- Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
- Ensure all machinery is in good working condition by carrying out regular checks; arrange repairs as necessary.
- Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
- Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
- Participate actively in recruitment processes by interviewing candidates for cleaner positions; make recommendations accordingly.
- Maintain records of attendance, leave requests, overtime hours worked and other relevant data for payroll processing purposes.
- Schedule staff shifts according to operational requirements while considering individuals' availability.
- Respond promptly to customer complaints regarding cleanliness issues or any other related matters.
- Monitor stock levels of consumables such as soap, toilet paper and order additional supplies when needed.
- Promote good working relationships between cleaners by encouraging team spirit among colleagues.
- Train new cleaners on job procedures, safety protocols and proper use of cleaning products and equipment.
- Organize regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Maintained accurate records of all payroll transactions.
- Managed multiple projects simultaneously while meeting strict deadlines.
- Prepared physical checks for employees and check stubs for those receiving direct deposits of funds.
Education
Real Estate License - Real Estate
Texas Real Estate School
Houston, TX10-2003
Some College (No Degree) - Basics
Brazosport College
Lake Jackson, TXSkills
- Business Management
- Regulatory Compliance
- Business Planning
- Sales Leadership
- Team Oversight
- Marketing
- Relationship Building
- Staff Management
- Hiring and staffing
Timeline
Owner
Bussin Crunchies
10.2022 - Current
Owner
NB Quality Clean
11.2015 - 09.2022
Real Estate License - Real Estate
Texas Real Estate School
Some College (No Degree) - Basics
Brazosport College
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