Allison Forsyth
Milwaukie,OR
Overview
10
10
years of professional experience
Work History
Billing & Credentialing Specialist
Lifeworks NW
10.2021 - Current
- Authenticate provider credentials, work history, licenses, and certifications to ensure compliance and readiness for patient care
- Guide providers through credentialing applications
- Coordinate with insurance companies for provider enrollment and network participation
- Verify insurance eligibility and benefits via state system or insurance website
- Secure necessary authorizations from insurance providers for patient care and maintain tracking system
- Follow up on Explanation of Benefits from funding sources and re-process claims as necessary
- Comply with federal, state, and company policies, procedures, and regulations
Patient Relations Representative
Providence Gateway Family Medicine
09.2020 - 10.2021
- Delivered customer service as first point of contact for patients, ensuring a positive experience
- Registered patients, updated demographic and insurance information
- Scheduled patient appointments and monitored appointments daily
- Recorded and organized patient care information to support effective treatment
- Executed and sustained Reach Out and Read program to promote early literacy and development
HR Coordinator
Digital Trends
09.2019 - 09.2020
- Assisted human resource staff in facilitating new hire orientations
- Coordinated interview schedules with hiring managers and candidates
- Conducted initial phone screens and filled out scorecards for hiring managers
- Filtered resumes to streamline recruitment process and identify qualified candidates
- Published job postings through Greenhouse
- Created and maintained new employee profiles in ADP to ensure accurate employee records
Billing Specialist
Lifeworks NW
06.2018 - 07.2019
- Performed billing duties as outlined above
Bookkeeper
The University Club of Portland
09.2015 - 04.2018
- Recorded daily financial transactions
- Prepared and processed payroll information
- Processed paperwork for new employees
- Located and notified members of delinquent accounts by email or telephone to solicit payment
- Performed various administrative functions for member accounts, such as recording address changes
- Received payments and posted amounts to member accounts
- Prepared statements for distribution to members
Education
High School Diploma -
Parkrose High School
Skills
- Insurance verification
- Provider credentialing
- Claims processing
- Data entry accuracy
- Customer service
- Problem resolution
Timeline
Billing & Credentialing Specialist
Lifeworks NW
10.2021 - Current
Patient Relations Representative
Providence Gateway Family Medicine
09.2020 - 10.2021
HR Coordinator
Digital Trends
09.2019 - 09.2020
Billing Specialist
Lifeworks NW
06.2018 - 07.2019
Bookkeeper
The University Club of Portland
09.2015 - 04.2018
High School Diploma -
Parkrose High School