Allison Gibson
Customer Service
Olin,NC
Summary
I have consistently proven my ability to meet deadlines and achieve daily objectives. Solve critical problems, prioritizing daily tasks while maintaining the high standards expected of my role. I am currently seeking a part time position for long term. I feel I would be a perfect fit for Payne Chiropractic Center as I have a strong desire to serve the community of Statesville and surrounding area, as I have thoroughly enjoyed my experience as Owner of Gibson Farms Market. I love people and making a difference in their lives.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Gibson Farms Market
Statesville, NC
10.2021 - 03.2024
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Provided leadership support for team members through coaching and mentorship programs.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Delivered excellent customer service to clients and fellow employees.
Family Manager and CEO
Housewife
Olin, NC
02.2007 - 10.2021
- Organized family schedules and activities, ensuring everyone was on time for appointments and events.
- Managed household staff, providing guidance and direction as needed while maintaining high standards of quality.
- Developed systems to streamline daily routines such as meal planning and grocery shopping.
- Provided support for family members in areas such as education, health care, financial management, legal advice.
- Maintained open communication channels between all members of the family to ensure any issues or concerns were addressed promptly.
- Provided assistance during difficult times such as illness or bereavement.
- Ensured physical and social well-being of each child.
Education
High School Diploma -
South Iredell High School
Statesville, NC05-2003
Skills
- Profit And Loss Analysis
- Customer Relationship Development
- Business Growth
- Recruiting And Training
- Employee Development
- Staffing Oversight
- Employee Motivation
- Quality Management Systems
- Effective Communication
- Customer Service Expertise
- Business Management
- Inventory Management
- Employee Training
- Hiring And Staffing
- Customer Engagement
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Company CultureWork-life balanceCareer advancementTimeline
Owner/Operator
Gibson Farms Market
10.2021 - 03.2024
Family Manager and CEO
Housewife
02.2007 - 10.2021
High School Diploma -
South Iredell High School