Allison Glenn
O'Fallon,Missouri
Overview
5
5
years of professional experience
Work History
Barista
Star's Cafe
Columbia, MO
01.2024 - Current
- Prepared high-quality beverages with precision and attention to detail.
- Trained new staff on coffee preparation techniques and customer service standards.
- Managed inventory levels, ensuring freshness and availability of coffee supplies.
- Streamlined workflow processes to enhance efficiency during peak hours.
- Developed customer relationships by providing personalized service and recommendations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Food Service Worker
Fritz's Frozen Custard Inc.
O'Fallon, MO
03.2021 - Current
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Earned promotion to shift leader.
- Prepared and served high-quality frozen custard products following established recipes and safety guidelines.
- Maintained cleanliness of work area, adhering to health and safety regulations for food service environments.
- Assisted in training new staff on operational procedures and customer service best practices.
- Monitored inventory levels, restocking supplies to ensure uninterrupted service during peak hours.
- Collaborated with team members to optimize workflow and enhance overall customer experience.
- Implemented process improvements that reduced wait times during busy periods, increasing efficiency.
- Provided exceptional customer service, addressing inquiries and resolving complaints promptly for positive dining experiences.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Education
Bachelor of Arts - Psychology
Stephen's College
Columbia, MOBachelor of Arts - Psychology
Columbia College
Columbia, MO05-2027
Skills
- Adaptable learner
- Responsive to evolving challenges
- Collaborative teamwork
- Proficient in task management
- Strong relationship-building abilities
- Detail-oriented approach
- Creative problem-solving
- Trustworthy and reliable
- Proficient in managing multiple tasks
Timeline
Barista
Star's Cafe
01.2024 - Current
Food Service Worker
Fritz's Frozen Custard Inc.
03.2021 - Current
Bachelor of Arts - Psychology
Stephen's College
Bachelor of Arts - Psychology
Columbia College