Allison Glover
New Hope,AL
Summary
Dependable and proactive professional with strong organizational, interpersonal, and computer skills, along with a high degree of work ethic looking for an administrative role to support a busy team in a fast-paced environment. Bringing a positive attitude with attention to detail and the ability to learn new information quickly.
Overview
17
17
years of professional experience
Work History
Office Manager
Jeff Gin Company
03.2018 - Current
- Greeting visitors and acting as the point of contact for internal and external clients
- Developing and maintaining successful relationships with vendors, suppliers and contractors
- Providing exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
- Maintaining contact lists
- Organizing and distributing messages
- Managing compliance to keep organization operating within legal and regulatory guidelines
- Creating and maintaining filing systems for paper and electronic documents
- Processing and paying invoices and statements through QuickBooks
- Updating reports, managed accounts, and generated reports for the company through QuickBooks
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Processing weekly payroll through QuickBooks
- Processing employees through E-Verify
- Controlling finances to lower costs and keep business operating within budget
- Maintaining accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets
- Preparing financial documents and reports for yearly audits
Secretary
TriGreen Equipment
02.2013 - 02.2018
- Welcomed customers with friendly and professional greeting, answered general questions, gathered nature of visit and directed to specific offices
- Answered phone promptly and directed incoming calls to correct offices
- Managed incoming and outgoing calls while recording accurate messages
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
- Kept reception area clean and neat to give visitors positive first impression
- Managed multiple tasks and met time-sensitive deadlines
- Provided clerical support to company employees by copying, faxing, and filing documents
- Reduced overhead by taking on more responsibility with creative and administrative projects
- Managed office supplies, vendors, organization and upkeep
- Ordered and distributed office supplies while adhering to a fixed office budget
- Corresponded with clients through email, telephone, or postal mail
- Sorted, received, and distributed mail correspondence between departments and personnel
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Pharmacy Technician
WalMart Pharmacy
06.2007 - 08.2010
- Collected co-payments or full payments from customers
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Restocked automated medication dispensing equipment
- Regularly stocked shelves, rotated stock and checked for expired medications
- Completed new and updated patient profiles, including lists of patient medications
- Receptively answered customer questions and helped locate desired items in the pharmacy
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications
- Reviewed and verified customer information and insurance provider information
- Counted, measured and compounded medications following standard procedures.
Education
Bachelor of Science - Biology
Athens State University
Athens, ALSkills
- Professional written & verbal communication skills
- Problem-solving skills
- Attention to Detail
- Critical Thinking
- Leadership & Teamwork
- Strong Time-Management & multi-tasking skills
- Organizational Skills
- Adaptability
- Proficient in Microsoft Office and QuickBooks
- Accounts Receivables and Payables
- Aptitude for learning new software and systems
- Bookkeeping & payroll processing
- Payroll processing and Budgeting
- Record Keeping
- Account Reconciliation
- Project Management
Clubs
Owens Cross Roads Homemaker’s Club, 2017, present, Secretary
Personal Information
Title: office manager
References
- Rodney Moon, 2379 Bob Wade Lane, Harvest, AL, 35749, 256.651.6918
- Lee Sublett, 124 Henry Askins Rd, Hazel Green, AL, 35750, 256.337.3692
- Margaret Duckett, 1075 Poplar Ridge Rd, New Hope, AL, 35760, 256.651.4959
- Barbara Cooper, 1895 Low Gap Rd, New Hope, AL, 35760, 256.337.3480
Affiliations
- Owens Cross Roads Homemaker's Club
Timeline
Office Manager
Jeff Gin Company
03.2018 - Current
Secretary
TriGreen Equipment
02.2013 - 02.2018
Pharmacy Technician
WalMart Pharmacy
06.2007 - 08.2010
Bachelor of Science - Biology
Athens State University
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