Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Allison Grande

Royal Oak,MI

Summary

Dynamic Bar/Dining Room Manager with a proven track record at Mare Mediterranean, excelling in inventory management and team leadership. Enhanced guest experiences through curated cocktail menus and exceptional service, while ensuring compliance with health regulations. Recognized for training staff and executing successful private events, driving customer satisfaction and repeat business. I have a strong commitment to excellence in work ethic and am able to preform any FOH position as well as lead a successful FOH team.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Bar/Dining Room Manager

Mare Mediterranean
12.2021 - 10.2024

Started employment as a bartender, was promoted to Bar/Dining Room Manager in March 2023.


  • Managed daily bar operations, ensuring exceptional service and adherence to luxury standards.
  • Curated extensive seasonal handcrafted cocktail menus and wine list, enhancing guest experience and increasing sales.
  • Led, trained and mentored a team of bartenders and servers to maintain seamless operations and top-tier hospitality.
  • Implemented inventory control procedures, reducing waste and optimizing costs.
  • Collaborated with Chefs to create seasonal cocktail menus.
  • Maintained compliance with health, safety and alcohol regulations to uphold restaurants prestigious reputation.
  • Planned, coordinated and executed private events with clients for special events.
  • Handled finances and reports daily for operation.



Lead Bartender

Big Rock Chophouse
04.2012 - 12.2021
  • Crafted and served premium cocktails, ensuring consistency, precision and exceptional presentation.
  • Created seasonal handcrafted cocktail menus as well as special event cocktails and menus.
  • Provided top-tier hospitality to an upscale clientele, enhancing guest satisfaction and repeat business.
  • Trained and mentored bar staff for both the Main Bar and Got Rox Diamond Crown Cigar Lounge, located in upper floor of restaurant, fostering a culture of excellence efficiency and teamwork.
  • Ensured compliance with all health, safety, and liquor laws, maintaining restaurants high standards.
  • led bar during high volume services and exclusive private events.


Server/Pubkeep (Bartender)

J. Alexanders
01.2010 - 04.2012
  • Maintained highest corporate standards for all food and cocktail menu knowledge and execution.
  • Provided consistent exceptional service in a highly curated teamwork oriented environment delivering a refined dining and bar experience.
  • Crafted and served expertly balanced cocktails, showcasing premium spirits and fresh ingredients.
  • Maintained a deep knowledge of seasonal menus, specialty cocktails and fine wines to provide informed recommendations.
  • Managed high volume service with efficiency while maintaining attention to detail and personalized hospitality.
  • Ensured strict compliance with health, safety and liquor laws and regulations.


Education

Bachelor of Science - Brain, Behavior And Cognitive Neuroscience

The University of Michigan
Ann Arbor, MI
05-2009

Associate of Arts - General Studies

Macomb Community College
Clinton Township, MI
01-2005

Skills

  • Inventory management
  • Financial reporting
  • Food safety compliance
  • Staff training
  • Event planning
  • Customer service
  • Health compliance
  • Team leadership
  • Communication skills
  • Problem solving
  • Time Management

Certification

TIPS Certified, 2022

SERVSAFE Certified, 2024

Timeline

Bar/Dining Room Manager

Mare Mediterranean
12.2021 - 10.2024

Lead Bartender

Big Rock Chophouse
04.2012 - 12.2021

Server/Pubkeep (Bartender)

J. Alexanders
01.2010 - 04.2012

Bachelor of Science - Brain, Behavior And Cognitive Neuroscience

The University of Michigan

Associate of Arts - General Studies

Macomb Community College
Allison Grande