Allison Green

· Maintain accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

· Conduct thorough assessments of clients situations, identifying issues, goals, and necessary interventions.

· Monitor ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.

· Educate/help staff learn and grow, empowering them with knowledge to best support clients and their needs.

· Provide crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.

· Contribute to team discussions and case conferences (ISP’s, team meetings, etc.) actively, sharing insights and expertise with colleagues/team members to optimize client support strategies.

· Develop and implement comprehensive case management plans to address client needs and goals.

· Improve client satisfaction by efficiently addressing concerns or grievances in a timely manner.

· Collaborate with multidisciplinary teams to address client needs and formulate tailored support strategies.

· Participate in regular professional development opportunities/trainings to stay current on best practices within the field of case management.

· Teach and implement Safety care training for staff.

· Provide leadership, guidance and support to staff members and colleagues.

• Working at a day program for people with physical and/or mental disabilities:
• Help provide a safe environment
• Help keep everyone safe
• Personal care
• Teaching
• Help provide different opportunities and possibilities to better everyone

• Working at a client who has disabilities house:
• Clean
• Help with personal care
• Companion
• Cook

• Working at a gas station:
• Cashier
• Cleaned
• Stocked shelves
• Lottery machine
• Roller grill/ soda machine
• Kept track of merchandise
• Whatever else they needed me to do

• Working at a bakery:
• Took cake orders in person and over the phone
• Stocked cases
• Wrote on cakes
• Cleaned
• Whatever they needed me to do
• They had a booth at the Big E where I also worked doing the same thing listed above