Allison Gretsinger
Glen Burnie,MD
Summary
Operations professional with over 15 years of experience in inventory management, accounts payable, and enterprise systems (SAP, Decision Logic). Skilled in invoice processing, three-way matching, cost tracking, and budgeting, with a record of building tools and processes others rely on.
Overview
17
17
years of professional experience
Work History
Restaurant Manager
Nando's Peri-Peri
Laurel, MD
08.2024 - Current
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Redesigned Excel tracking templates for tracking sales and costs, now in use across all Maryland locations.
- Processed vendor invoices end-to-end in Decision Logic: entering deliveries, performing three-way matching against goods received and recorded costs, booking invoices, and maintaining scanned source documents for finance review (~50/month).
- Trained and mentored team members in customer service standards.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Oversaw inventory management to ensure stock levels met demand and minimize waste.
- Coordinated promotional events to increase customer engagement and drive sales.
- Implemented health and safety protocols to ensure compliance with regulations.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Food & Beverage Manager
Wawa
Annapolis, MD
03.2009 - 07.2024
- Managed daily operations of food and beverage department in our highest-volume Maryland location
- Used SAP daily for inventory management, goods-movement documentation, invoicing, sales tracking, and budgeting.
- Served as the de facto SAP and inventory resource for stores across central Maryland, troubleshooting system issues and training colleagues on goods movements, reporting, and invoicing.
- Implemented cost-control measures and tracked spending against budget to improve margin performance.
- Conducted performance evaluations and assisted in recruitment and hiring.
- Trained and supervised staff on service standards and procedures.
- Ensured compliance with health and safety regulations.
Skills
- Microsoft Excel and Outlook
- Inventory management
- Employee scheduling
- Personnel recruitment
- Retention strategies
- Regulatory compliance
- Complaint resolution
- Supervisory skills
- Organization and prioritization
Timeline
Restaurant Manager
Nando's Peri-Peri
08.2024 - Current
Food & Beverage Manager
Wawa
03.2009 - 07.2024