Summary
Overview
Work History
Education
Skills
Timeline
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Allison Grimes

Pompano Beach,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
20
years of professional experience

Work History

Assistant Manager

Just for Today
04.2021 - Current
  • Client interview and intakes
  • Drug and alcohol screening
  • Daily and nightly checks of 11 homes, 67 women
  • Daily maintenance per FARR specifications.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Created employee schedules to align coverage with forecasted demands
  • Used industry expertise, customer service skills and analytical nature to resolve client concerns and promote loyalty
  • Successfully managed budgets and allocated resources to maximize productivity and profitability
  • Developed detailed plans based on broad guidance and direction

Hospitality Manager

Sheetz
05.2019 - 11.2020
  • Cash management
  • Delegation of duties
  • Loss prevention
  • QA Standard monitoring and maintenance
  • Training of new team members
  • Scheduled work hours for 22 employees to achieve adequate manpower coverage
  • Remained available 24 hours daily to respond to guest needs, complaints or inquiries

Lead Patient Care

Frederick
06.2003 - 11.2014
  • Organized discharge planning for home care and rehabilitation care stays to ease patients' transition from hospital
  • Performed as subject matter expert for case management processes
  • Supported patients with necessary care during end-of-life phases by coordinating hospice care
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations

Education

CNA/GNA in Nursing -

Hagerst
Hagerstown, MD
05.2003

High school or equivalent in General Education -

Brunswick High School
Brunswick, MD
05.2001

Skills

  • Customer Service
  • Customer Care
  • Patient Care
  • EMR Systems
  • Vital Signs
  • Medical Terminology
  • Hospital Experience
  • Medication Administration
  • Medical Office Experience
  • Insurance Verification
  • Customer Relationship Management
  • Staff supervision

Timeline

Assistant Manager

Just for Today
04.2021 - Current

Hospitality Manager

Sheetz
05.2019 - 11.2020

Lead Patient Care

Frederick
06.2003 - 11.2014

CNA/GNA in Nursing -

Hagerst

High school or equivalent in General Education -

Brunswick High School

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Allison Grimes