Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

Allison Hale

San Antonio,TX

Summary

Strategic and results-oriented Sales Manager with over 6 years of progressive experience in event sales, team coordination, and cross-functional collaboration. Proven track record of driving revenue growth, closing sales, and delivering exceptional client experiences. Adept at partnering with executive leadership to achieve sales targets, streamline processes, and elevate brand reputation. Ready to bring leadership, initiative, and high-impact performance to a senior sales.

Overview

13
13
years of professional experience

Work History

Sales Manager

Dave & Buster's
07.2022 - Current
  • Collaborate with Regional Sales Managers, FHAs, and Operations to ensure seamless event execution and post-event reconciliation
  • Maintain up-to-date documentation for events, including contracts, BEOs, and confirmations
  • Upsell post-sale offerings to enhance guest experience and maximize revenue
  • Monitor and maintain Salesforce tasks, store profiles, and reporting to support data accuracy and decision-making
  • Actively manage inbound leads ensuring quick response time and high conversion rates
  • Provided exceptional support to existing customers, leading to increased repeat business and referrals
  • Developed creative communication materials that generated lead interest
  • Conducted post-event evaluations to gather feedback, leading to continuous improvement of future events
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales

Sales Manager

Andretti Indoor Karting and Games
12.2020 - 07.2022
  • Responded to inbound leads across. phone, email, online, and walk-ins, ensuring fast, professional follow-up
  • Partnered closely with culinary, operations, and sales teams to execute seamless group and corporate events
  • Led client communications including proposals, contracts, and event documentation such as BEOs
  • Conducted client site tours and meetings in absence of senior sales leadership.
  • Organized promotional events and interacted with community to increase sales volume.
  • Maintained and organized client data for tracking and marketing purposes
  • Produced daily and weekly sales reports for the Senior Sales Manager
  • Entered and closed bookings in Reserve and CE platforms
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Attended industry events and conventions to explain sales opportunities

Event Coordinator

Main Event Entertainment
02.2016 - 12.2020
  • Selling, scheduling and coordinating corporate, group, and birthday events
  • Utilizing systems and programs to input sales revenue, guest information, and create follow up tasks related to the business
  • Partnering with the Sales Manager to exceed budgeted birthday, group and event sales targets, and achieve quarterly sales plans
  • Managed full-cycle event coordination including contracts, revenue tracking, and follow-ups
  • Performing opening, mid-day or closing duties

Party Host Supervisor

Main Event Entertainment
01.2015 - 02.2016
  • Supervised party execution teams, ensuring flawless events and guest satisfaction
  • Monitored guest needs during events and supported parents/planners throughout
  • Led team setup, breakdown, and clean-up
  • Communicated effectively across teams to uphold Main Event's brand experience
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events
  • Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event

Guest Service Representative

Main Event Entertainment
10.2012 - 01.2015
  • Delivered frontline guest support and service
  • Promoted activities, processed transactions, and ensured a safe, engaging environment
  • Maintained organization and cleanliness
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times
  • Coordinated lane assignments strategically to accommodate group sizes and individual preferences while maximizing usage rates throughout peak hours
  • Assisted management with various administrative tasks, such as scheduling employee shifts and maintaining accurate records of daily transactions

Education

High School Diploma -

James Madison High School
San Antonio, TX
05.2012

Skills

  • Client Relationship Management
  • Event Sales & Execution
  • Proposal & BEO Preparation
  • Customer-Centric Selling
  • Relationship building
  • Verbal and written communication
  • Attention to detail
  • Coachable
  • Time management

Timeline

Sales Manager

Dave & Buster's
07.2022 - Current

Sales Manager

Andretti Indoor Karting and Games
12.2020 - 07.2022

Event Coordinator

Main Event Entertainment
02.2016 - 12.2020

Party Host Supervisor

Main Event Entertainment
01.2015 - 02.2016

Guest Service Representative

Main Event Entertainment
10.2012 - 01.2015

High School Diploma -

James Madison High School

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