Allison Handy
Milford,PA
Summary
Motivated office professional with strong work ethic and adaptability. Proven ability to tackle new challenges and enhance organizational success. Quickly masters skills and processes, delivering high-quality support in financial management and administrative operations. Committed to advancing the mission and goals of The National Park Service.
Overview
22
22
years of professional experience
Work History
Budget Technician
Delaware Water Gap National Recreation Area
1978 River Road, Bushkill, PA, 18324
11.2023 - Current
- Organize and structure budget estimates for program managers, arranging data by account, object class, and program activity.
- Assemble necessary documentation and forms to convey annual and future year budget requests to regional and headquarters offices.
- Manage and revise annual operating programs, adapting amounts to accommodate funding fluctuations such as salary adjustments and rescissions.
- Ensure accuracy of monthly financial reports through validation of account activity and resolution of discrepancies including erroneous payments, incorrect object classes, and unliquidated obligations.
- Deliver technical training and guidance to staff on accounts payable, accounts receivable, reimbursements, and the voucher process.
- Oversee and evaluate imprest funds, third party draft, and fee collection audits, ensuring adherence to cash verification and inventory standards.
- Examine and resolve intricate accounting problems, confirming that corrections are processed with accuracy and efficiency.
- Generated recurring and specialized summary reports focusing on designated budget areas per supervisor's request.
- Supported formulation of procedural instructions and operational guidelines aimed at streamlining internal processes.
- Evaluate and process bi-weekly payroll via QuickTime, guaranteeing punctual and precise reporting of time and attendance.
- Examine and resolve payroll discrepancies, including leave balance, alterations in pay, overtime details, and relevant pay policies.
- Facilitate technical support for employees and supervisors concerning payroll practices, timesheet entries, leave protocols, and salary guidelines.
- Ensure precise payroll records for audit preparedness.
- Direct preparation and submission of BOCs, Bills of Collection, for vendors and lessees, maintaining correct fund allocations and financial tracking.
- Administer and settle utility bills for leased and owned properties, validating correct billing information and guaranteeing on-time payment to eliminate late fees and service disruptions.
- Collaborate with vendors and utility providers to establish, update, or rectify account billing information.
- Manage coordination of employee travel logistics, including authorizations, reservations, and reimbursements.
Search and Rescue
Delaware Water Gap National recreation Area
Bushkill, PA
01.2024 - Current
- Performed search and rescue operations in hazardous environments utilizing specialized equipment.
- Directed activities at emergency scenes involving search and rescue operations.
- Conducted search and rescue operations.
- Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
- Participated in search and rescue missions as needed.
- Conducted drills and training exercises to maintain proficiency in search and rescue techniques.
- Participated in search and rescue operations during natural disasters such as floods or earthquakes.
- Adhered strictly to safety protocols while performing hazardous tasks such as search and rescue operations or working near high voltage power lines.
- Assisted with search and rescue operations as necessary.
- Directed operational management of time and record keeping during natural disaster
- Training in SAR and HAR
Visitor and Resource Protection/Fee Technician
Delaware Water Gap National recreation Area
19978 River Road, Bushkill, PA
04.2023 - 09.2023
- Managed collection, deposit, tracking, and expenditures of fees to ensure financial accuracy.
- Conducted stewardship, education, and visitor use management activities to enhance user experience.
- Assisted in training newly hired fee technicians to improve team effectiveness.
- Participated in DEWA fee audit for compliance and operational improvement.
- Performed remittance and deposit operations through back office RBMS for streamlined processing.
- Maintained and documented pass inventory.
- Execute record control to provide reasonable assurance that transactions and events are properly recorded and documented.
- Assisted in record retention and destruction in accordance with NPS standards.
- Executed responsibilities with competency and efficiency, fees, shift reports, overages, and shortages.
- Executed comparability reports for the 2023 fiscal year.
- Generate weekly reports detailing fee collections and profit/loss in collaboration with supervisor using Power BI
- Aided supervisor with OTCNet operations pertaining to cash deposits
- Establish new framework for accountability tracking
Administrative Assistant
Handy Contracting
Milford, PA
12.2004 - Current
- Assist in day to day operations
- Coordinated appointments, meetings and estimates
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Prepared and prioritized calendars and correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Maintained accurate business and customer records.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Traveling to customers homes to calculate estimates
- Assisted in demolition and remodeling of projects
- Prepared quarterly and annual taxes
- Payroll
Head Cheerleading Coach
Delaware Valley School District
Milford, PA
09.2020 - 01.2024
- Displayed exemplary behavior as authority figure and citizen to provide students and children with role model worthy of emulation .
- Assessed player abilities and assigned positions according to individual strengths.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Coordinated routine design, props and music for performances.
- Put together arrangements for team travel, documented expenses and submitted reports.
- Reviewed team appearance, mental readiness and physical form before each game or event.
- Attended trainings on rules, regulations and safety protocols, implementing principles and requirements throughout training and performance.
- Worked with boosters, parents and school administrators to handle support functions.
- Kept records of necessary information following applicable regulations and best practice standards.
- UCA Certified
- Concussion Certified
Garden Center Associate
Brickhouse Garden Center Inc.
Hawley, PA
04.2021 - 04.2023
- Documented inventory counts and reported to supervisor to identify shrink and damages.
- Stocked merchandise on shelves, tables and a-frame hanging plant displays with goods.
- Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
- Watered and pruned plants according to specific needs for plant type.
- Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment.
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
- Recommended, selected and helped locate or obtain merchandise for customers.
- Stocked shelves, racks and tables with new or transferred merchandise.
- Answered telephone calls to provide information to customers about products in lawn and garden department.
- Itemized and totaled customer merchandise selection at checkout counter with cash register.
- Assisted customers with transporting larger purchases to vehicles to promote helpful customer service.
- Suggested and upsold plantings according to lighting and watering needs.
- Compared merchandise invoices to received items to verify correct shipments.
- Placed special orders or called other stores to find desired items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
Home Health Aide
James Coupell
Milford, PA
09.2018 - 09.2020
- Assisted elderly client with physical and mental disabilities with compassion and kindness
- Recognized emergency situations and implemented appropriate procedures.
- Tracked and reported clients' progress based on observations and conversations.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Improved patient outlook and daily living through compassionate care.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Maintained clean and well-organized environment for client happiness and safety.
- Managed patient transportation and appointment scheduling.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Checked patients' pulse, temperature and respiration.
- Administered prescribed medications under direction from physician.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- managed personal finance, bills and budgeting
Cheer Commissioner Volunteer
Pike Area Youth Athletics
Matamoras, PA
09.2013 - 02.2019
- Responsible for budgeting of entire league
- Kept file system for individual players
- Maintained condition of mats, trampolines, uniforms, pom-poms and other team equipment, cleaning, repairing or replacing as necessary to uphold standards of safety and cleanliness.
- Inventory
- Purchasing of uniforms/ accessories
- Kept records of necessary information following applicable regulations and best practice standards.
- Worked with boosters, parents and school administrators to handle support functions.
- Attended trainings on rules, regulations and safety protocols, implementing principles and requirements throughout training and performance.
- Coordinated tryouts for team member and leadership positions, communicating times and audition requirements to members and prospects and soliciting auditions from community.
Insurance Sales Representative
Vogel and Moore Nationwide Insurance
Lords Valley, PA
01.2015 - 12.2017
- Evaluated customer desires and budgetary constraints to pick best policies.
- Increased revenue by applying in-depth product or service knowledge and persuasive communication skills to complete sales.
- Followed up with customers to check on changing needs and propose new offerings.
- Kept thorough records of customer details and previous sales.
- Responded to inquiries and explained product features and service advantages to potential customers.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Sought out new clients and developed clientele by networking to find new customers.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Answering and forwarding phone calls to different branches.
- Filing, faxing and drafting letters.
- Served customers by greeting, welcoming and directing appropriately
Paraprofessional Educator
Board of Cooperative Educational Services
Goshen, NY
07.2003 - 01.2006
- Experience with mental illness and physical disabilities
- Offered students personalized educational, behavioral and emotional support.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Evaluated individual student needs and assessed academic and social situations to address challenges and goals.
- Delivered instruction individually or in small groups with support from instructor.
- Met with parents about student needs to garner additional support.
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
- Complied with instructor-developed IEPs and made informed recommendations for adjustments.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
Skills
- Attention to Detail
- Cost tracking and fund allocation
- Budget execution and monitoring
- Financial Data Entry and reporting
- Invoice Processing and Utility Bill Management
- Records Management
- Credit card reconciliation
- Procurement Support
- Audit Readiness and Financial Compliance
- Time and Attendance Management
- Payroll Processing Support
- Administrative Support
- Clerical Support
- Prepare Quarterly/Annual taxes
- Budget preparation
- Develop and formulate data to prepare estimates and invoices
- Front Desk/Reception
- Customer Support/Customer Service
- Register transactions
- Proficient typing skills
- Inventory management
- Team-based cooperation
- Organizational skills
- Analytical Thinking
- Autonomous decision-making
- Information security principles
- Ability to multi-task in a high paced environment
- Travel Coordination and documentation
- Gregarious and approachable
- Inquisitive mindset
Team leadership
Clear communication
Strategic problem resolution - Adaptability
- S4Hana Microsoft Word
- Microsoft Excel
- QuickBooks
- RBMS
- Power BI
- OTCNet
- ServiceWide
- FBMS
- QuickTime
- Concur
- AFS
Timeline
Search and Rescue
Delaware Water Gap National recreation Area
01.2024 - Current
Budget Technician
Delaware Water Gap National Recreation Area
11.2023 - Current
Visitor and Resource Protection/Fee Technician
Delaware Water Gap National recreation Area
04.2023 - 09.2023
Garden Center Associate
Brickhouse Garden Center Inc.
04.2021 - 04.2023
Head Cheerleading Coach
Delaware Valley School District
09.2020 - 01.2024
Home Health Aide
James Coupell
09.2018 - 09.2020
Insurance Sales Representative
Vogel and Moore Nationwide Insurance
01.2015 - 12.2017
Cheer Commissioner Volunteer
Pike Area Youth Athletics
09.2013 - 02.2019
Administrative Assistant
Handy Contracting
12.2004 - Current
Paraprofessional Educator
Board of Cooperative Educational Services
07.2003 - 01.2006
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