Allison Hardy
Noblesville,IN
Summary
Driven and resourceful administrative professional with 20+ years of diverse experience in administration, marketing, and IT. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
FRANCHISE OWNER
Addicted to Vacations
05.2023 - Current
- Communicate with clients to determine budget, travel timeline and accommodation preferences
- Offer incentives and package discounts via social media platforms to increase brand presence and revenue opportunities
- Oversee day-to-day activities to facilitate business operations.
DIRECTOR OF ADMINISTRATION
KLR Medical Certification Training School
04.2022 - 04.2023
- Managed master business calendar with skilled coordination of teams and supporting resources
- Served as key liaison and coordinator for ongoing major program activities organization-wide
- Utilized chatbots, content and social channels to streamline process
- Managed social media channels and content on Facebook, Twitter, YouTube and blogs.
LEAD SYSTEM SUPPORT SPECIALIST
First Internet Bank
03.2016 - 04.2022
- Assigned and monitored tasks and tickets for customer success team
- Restored performance by completing basic repairs of hardware, software and equipment
- Monitored user and group access management, leveraging strong knowledge of active directory users
- Kept team on task, tracking schedules, monitoring deliverables and troubleshooting technical problems.
Education
HIGH SCHOOL DIPLOMA -
Warren Central High School
ASSOCIATES IN BUSINESS -
Ivy Tech State College
Skills
- Business Management
- Multitasking
- Attention to Detail
- Task Prioritization
- Problem-Solving
- Tech-savvy
- Travel Coordination
- Strong Communication
- Highly organized
- Appointment Scheduling
- Invoice Processing
- Research
- Calendar Management
- Workflow Optimization
- Office Administration
- Meeting Planning
Timeline
FRANCHISE OWNER
Addicted to Vacations
05.2023 - Current
DIRECTOR OF ADMINISTRATION
KLR Medical Certification Training School
04.2022 - 04.2023
LEAD SYSTEM SUPPORT SPECIALIST
First Internet Bank
03.2016 - 04.2022
HIGH SCHOOL DIPLOMA -
Warren Central High School
ASSOCIATES IN BUSINESS -
Ivy Tech State College