Allison Henry
Palmer,MA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 3 years of experience. Highly effective in working with people and collaborating. Has extensive experience in high-volume restaurant environments. Outstanding management skills with strong knowledge of food safety and sanitation practices. Efficient and committed to delivering excellent customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Owner
The Sugar Chalet
11.2022 - Current
- Created this bakery business from small kitchen and worked to expand to commercial kitchen.
- Creates all menus and gives suggestions to customers to fulfill their requests.
- Researches and tests recipes.
- Plans and schedules markets and events to be attended.
- Gets town permits and fills out forms.
- Creates social media for brand.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Cat Shelter
Here Today Adopted Tomorrow
10.2023 - Current
- Improved cat adoption rates by ensuring proper socialization and providing daily care for shelter animals.
- Enhances well-being of shelter cats by administering medications and vaccinations as needed.
- Increased community awareness regarding cat adoptions through participation in local events and outreach programs.
- Manages volunteers during shelter hours.
- Helps with preparation of fundraising events.
- Delegates tasks and help volunteers stay on track.
Sauté Line Cook
Great Horse
06.2022 - 05.2023
- Made pasta, fish, and did plating in a fast paced environment.
- Created weekly specials with lots of success and positive feedback.
- Maintained all prep and ordered if running low.
- Set up and maintained saute station to facilitate kitchen operations.
- Able to work any position on th line with knowledge of menu.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Assisted in developing new menu items to reflect restaurant's style and standards.
Pastry cook
The Clocktower
01.2022 - 05.2022
- Production and bread service for the restaurant and hotel
- Ice creams, cookies, tarts, and baked Alaska are a few items that were prepared.
- Streamlined production processes to increase efficiency, allowing the team to produce more pastries within the same time frame.
- Oversaw pastry coolers and storage areas to monitor ingredient and supply inventory levels.
- Kept counts on all inventory to insure proper stock was kept.
- Took constructive and used that to improve the next time.
- Increased efficiency in the kitchen by maintaining well-organized workstations and following proper mise en place procedures.
Chef De Partie
Benno
07.2021 - 12.2021
- Hired as a Pasta cook.
- Moved to Garde Manger.
- Promoted to Broiler cook.
- Pastry for the last two months.
- Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
- Mentored junior team members, fostering growth through skill development and encouragement of creative experimentation in the kitchen environment.
Garde Manger
Great Horse
02.2020 - 05.2021
- Began as Garde Manger creating a monthly dessert menu.
- Created brunch menus for personal station.
- Began working on saute and pizza oven.
Education
Culinary Arts -
Institute Of Culinary Education
Manhattan, NY02.2022
Culinary Arts, High School Diploma -
Tantasqua Regional High School
Fiskdale, MA05.2021
Skills
- Organized and clean worker
- Able to think on quickly and improvise when needed
- Passionate and loves to learn new techniques
- Fast learner and adapts quickly
- Serve safe Certified 2020
- Food Preparing, Plating, and Presentation
- Cleaning and Organization
- Staff Management
- Menu Planning
Websites
references
- Rebecca Choi, Executive Pastry Chef, (917) 670-3369
- Wes Harrington, Sous Chef, (703) 489-6425
- James Lentz, Executive Chef, (908) 309-6515
Timeline
Cat Shelter
Here Today Adopted Tomorrow
10.2023 - Current
Owner
The Sugar Chalet
11.2022 - Current
Sauté Line Cook
Great Horse
06.2022 - 05.2023
Pastry cook
The Clocktower
01.2022 - 05.2022
Chef De Partie
Benno
07.2021 - 12.2021
Garde Manger
Great Horse
02.2020 - 05.2021
Culinary Arts -
Institute Of Culinary Education
Culinary Arts, High School Diploma -
Tantasqua Regional High School
Certification
ServSafe