Allison Herring
Shelbyville,TN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Little Caesars
05.2022 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Stocker/Cashier
Dirt Cheap
03.2021 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
Marshall County High School
Lewisburg, TN05.2023
Skills
- Advertising Techniques
- Legal Case Management
- Accounting Techniques
- Pollution Prevention
- Manage Inventory
- Staff Training
- Staff Development
- Product and Service Knowledge
- Money Handling
- Time Management
- Managing Multiple Priorities
- Training
- Staff Supervision
- Strategic Planning
- Customer Relationship Management
- Shift Coverage
- Greet Guests
- Employee Performance Evaluations
- Customer Relations
- Customer Service and Satisfaction
Timeline
Assistant Manager
Little Caesars
05.2022 - 06.2023
Stocker/Cashier
Dirt Cheap
03.2021 - 11.2022
High School Diploma -
Marshall County High School