Allison Hill
St Louis,MO
Summary
Driven and adaptable professional with a proven track record in the service industry, notably at Starbucks. Excelled in fostering customer satisfaction and team collaboration, demonstrating exceptional interpersonal communication and problem-solving skills. Skilled in time management and multitasking, effectively boosting team productivity and efficiency.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
11.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Shift Lead Supervisor
Dominos's Pizza
04.2020 - 10.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Education
Bachelor Of Science - Psychology
Southern Illinois University Edwardsville
Edwardsville, IL08.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Adaptive and creative
- Excellent memory
- Analytical Thinking
- Interpersonal Communication
- Task Prioritization
- Relationship Building
- Multitasking
- Hospitality and Professionalism
- Problem-Solving
- Attention to Detail
- Adaptable and Flexible
- Time Management
- Team Leadership
Accomplishments
2024 quarter 2 partner of the quarter
Timeline
Barista
Starbucks
11.2022 - Current
Shift Lead Supervisor
Dominos's Pizza
04.2020 - 10.2022
Bachelor Of Science - Psychology
Southern Illinois University Edwardsville