Allison Holman
Kinder,LA
Overview
7
7
years of professional experience
Work History
Court Clerk
Village Of Fenton
Fenton LA
04.2018 - Current
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared court orders and judgments for signature.
- Maintained excel spread sheets for amendments and ticket income
- Provided appropriate paperwork for audits
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Provided assistance to attorneys and court personnel in courtroom
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Collected court fees and fines and recorded amounts collected in QuickCourt.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Performed routine data entry or document management.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
Water Clerk
Village Of Fenton
Fenton LA
04.2018 - Current
- Prepared and processed service forms to start and stop utility services.
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Completed and updated residential and commercial utility records for customers.
- Provided appropriate paperwork for audits
- Enacted overdue account collection procedures and negotiated adjusted payments through payment plans.
- Scheduled monthly meter readings and assisted meter readers in logging accurate numbers.
- Updated and purged out-of-date records and files.
- Answered phones, faxes and emails regarding official city utility services.
- Processed customer billing invoices and payments daily for monthly billing cycle.
- Investigated accounts in negative standing and transferred account holder information to collections department.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Receptionist
McVicker & Assosiates
Iowa, LA
01.2017 - 04.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Collected tax payments, processed transactions and updated relevant records.
- Worked in Quickbooks balancing accounts and payroll
Education
Nursing Assistant - Nursing
Sowela Technical Community College
05.2009
Skills
- Proceedings Recording
- Fee Management
- Court Processes
- Clerical Support
- Documentation and Recordkeeping
- Financial Reports Analysis
- Dispute Resolution
- Records Request Coordination
- Payment Collection
- Public Service
- Preparing for Court
- Spreadsheet Analysis
- License Application Review
- Docket Management
Timeline
Court Clerk
Village Of Fenton
04.2018 - Current
Water Clerk
Village Of Fenton
04.2018 - Current
Receptionist
McVicker & Assosiates
01.2017 - 04.2018
Nursing Assistant - Nursing
Sowela Technical Community College