Overview
Work History
Education
Skills
Timeline
Generic

Allison Holman

Kinder,LA

Overview

7
7
years of professional experience

Work History

Court Clerk

Village Of Fenton
04.2018 - Current
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Prepared court orders and judgments for signature.
  • Maintained excel spread sheets for amendments and ticket income
  • Provided appropriate paperwork for audits
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues.
  • Provided assistance to attorneys and court personnel in courtroom
  • Prepared court documents for filing in alignment with established protocols to support compliance.
  • Assisted court in scheduling hearings, meetings and other events to support seamless operations.
  • Maintained and updated electronic databases to accurately and securely store court documents.
  • Collected court fees and fines and recorded amounts collected in QuickCourt.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Performed routine data entry or document management.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.
  • Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.

Water Clerk

Village Of Fenton
04.2018 - Current
  • Prepared and processed service forms to start and stop utility services.
  • Addressed and resolved customer complaints and answered subsequent customer service questions.
  • Completed and updated residential and commercial utility records for customers.
  • Provided appropriate paperwork for audits
  • Enacted overdue account collection procedures and negotiated adjusted payments through payment plans.
  • Scheduled monthly meter readings and assisted meter readers in logging accurate numbers.
  • Updated and purged out-of-date records and files.
  • Answered phones, faxes and emails regarding official city utility services.
  • Processed customer billing invoices and payments daily for monthly billing cycle.
  • Investigated accounts in negative standing and transferred account holder information to collections department.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Receptionist

McVicker & Assosiates
01.2017 - 04.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Collected tax payments, processed transactions and updated relevant records.
  • Worked in Quickbooks balancing accounts and payroll

Education

Nursing Assistant - Nursing

Sowela Technical Community College
05.2009

Skills

  • Proceedings Recording
  • Fee Management
  • Court Processes
  • Clerical Support
  • Documentation and Recordkeeping
  • Financial Reports Analysis
  • Dispute Resolution
  • Records Request Coordination
  • Payment Collection
  • Public Service
  • Preparing for Court
  • Spreadsheet Analysis
  • License Application Review
  • Docket Management

Timeline

Court Clerk

Village Of Fenton
04.2018 - Current

Water Clerk

Village Of Fenton
04.2018 - Current

Receptionist

McVicker & Assosiates
01.2017 - 04.2018

Nursing Assistant - Nursing

Sowela Technical Community College
Allison Holman